LICQual Level 2 Diploma in Electronic Document Management
Start Learning Today
LICQual Level 2 Diploma in Electronic Document Management Overview
The LICQual Level 2 Diploma in Electronic Document Management is designed for learners who want to build basic skills in handling digital documents in modern office environments. Many organisations now depend on electronic systems to store and manage information, so there is a growing need for people who understand how to work with digital records in a safe and organised way.
This course introduces learners to the core concepts of electronic document management, including how to create, store, organise, and retrieve digital files. It also explains how to maintain document accuracy, follow simple filing methods, and support smooth office operations. Learners gain an understanding of how electronic systems improve speed, reduce paper use, and make information easier to access.
The programme is suitable for beginners and individuals who want to start a career in administration, office support, or records handling. It focuses on practical skills that can be used in everyday workplace tasks, such as managing emails, organising folders, and handling basic digital documents.
By completing this diploma, learners build a strong foundation in document management practices. It also prepares them for further study at higher levels in information management, office administration, and related fields. The course helps learners gain confidence in using digital tools and supports their first step into modern office careers.
Prerequisites
Course Entry Requirements
These clear entry requirements ensure the LICQual Level 2 Diploma in Electronic Document Management suits working professionals from relevant backgrounds.
- Age Requirement: Learners should be 16 years of age or older at the time of enrolment.
- Educational Requirements: A basic secondary school education or equivalent qualification is recommended.
- Experience: No previous work experience in document management is required, but basic computer knowledge is helpful.
- English Language Proficiency: Learners should have a basic understanding of written and spoken English to follow course materials and complete assignments successfully.
Course Content
Step-by-step modules for clear understanding
The LICQual Level 2 Diploma in Electronic Document Management has 120 Guided Learning Hours (GLH), 36 credits and 6 units.
Mandatory Units
- Mid-Level Document Management System Administration
- Regulatory Compliance: ISO Standards and Data Laws
- Workflow Design and Optimization in EDMS
- Collaboration, Sharing, and Remote Access Controls
- Developing EDMS Policy and Procedure Documentation
- Evaluating EDMS Software for Business Needs
Course Features
Duration: 120 GLH
6 Mandatory Modules
Online Learning
Get in Touch
+44 2035 764371
+44 7441 396751
info@ictqual.co.uk
www.ictqual.co.uk
Follow Us
Learning Outcomes
Build confidence through practical knowledge
By the end of this course,applicants will be able to:
- Mid-Level Document Management System Administration
- Perform administrative tasks such as user management, folder structuring, and permissions setup in an EDMS.
- Maintain system functionality and resolve common issues in day-to-day document operations.
- Regulatory Compliance: ISO Standards and Data Laws
- Interpret and apply relevant ISO standards and data protection regulations (e.g., GDPR) to document management practices.
- Ensure that organizational document handling aligns with legal and regulatory requirements.
- Workflow Design and Optimization in EDMS
- Design and implement workflow processes to automate document routing, review, and approval.
- Analyze workflow efficiency and apply improvements to reduce manual effort and processing time.
- Collaboration, Sharing, and Remote Access Controls
- Enable and manage secure document sharing across departments and remote teams.
- Apply access control strategies to maintain document security and confidentiality.
- Developing EDMS Policy and Procedure Documentation
- Draft and implement policies and procedures that guide consistent EDMS usage across an organization.
- Communicate best practices for document naming, storage, retention, and disposal.
- Evaluating EDMS Software for Business Needs
- Assess the features, scalability, and compatibility of different EDMS platforms.
- Recommend appropriate software solutions based on organizational goals and user requirements.
Course Benefits
Improve your professional growth and confidence
Benefits of Electronic Document Management
This course helps learners build simple and practical skills to manage digital documents in an organised way. It is a strong starting point for anyone who wants to begin a career in office and administration work.
Core Skills You Will Develop
Strengthen your problem-solving abilities
This course helps learners build simple and practical skills for handling electronic documents in office environments. These skills support beginners to work with confidence in basic digital and administrative tasks.
Career Opportunities
Open doors to multiple industry roles
This qualification helps learners start their journey in office and administrative work by building basic electronic document management skills. It prepares you for entry-level roles where simple digital filing and record handling are part of daily tasks.
- Office Assistant
- Administrative Assistant
- Data Entry Operator
- Records Assistant
- Document Handling Assistant
- Filing Clerk
- Office Support Staff
- Reception Support Assistant
- Junior Records Clerk
- Digital Filing Assistant
- Administration Trainee
- Information Support Assistant
These roles provide a strong starting point for building experience in office environments. With time and further study, learners can progress into higher-level administration and document management positions.






