ProQual Level 6 NVQ Diploma in Construction Site Management-Building and Civil Engineering (UK Ofqual-regulated Course)

Mandatory Units

Developing and maintaining good occupational working relationships in the workplace

• Identify internal and external stakeholders and understand their roles and expectations
• Establish and maintain positive working relationships with colleagues, clients, and external contacts
• Communicate clearly and professionally, adapting style to suit different audiences
• Resolve conflicts, disagreements, and misunderstandings in a timely and constructive manner
• Demonstrate reliability, integrity, and respect to build trust and credibility
• Document and report relationship issues according to organisational procedures

Allocating work and monitoring people's performance in the workplace

• Assess the skills, competencies, and development needs of team members
• Match work tasks to individual capabilities and experience levels
• Communicate work allocations clearly, including expectations and deadlines
• Monitor individual and team performance against agreed targets and standards
• Provide constructive feedback and coaching to improve performance
• Take appropriate action when performance falls below required levels

Contributing to the Identification of Work Teams in the Workplace

• Identify the need for formal or informal work teams based on project requirements
• Define clear roles, responsibilities, and reporting lines for team members
• Select suitable individuals based on skills, experience, and availability
• Establish team objectives that align with project goals and organisational strategy
• Document team structures and communicate them to all relevant parties
• Review and adjust team composition as project needs evolve

Establishing, Controlling and Monitoring Environmental Factors and Sustainability in the Workplace

• Identify environmental factors that may affect construction activities
• Implement control measures to minimise pollution, waste, and resource use
• Comply with environmental legislation, regulations, and organisational policies
• Monitor environmental performance including waste, energy, water, and emissions
• Promote sustainable practices and continuous environmental improvement
• Record and report environmental data for compliance and audit purposes

Establishing, implementing and maintaining organisational systems for managing health, safety, welfare and wellbeing in the workplace

• Develop and implement health and safety policies suitable for construction sites
• Establish systems for hazard identification, risk assessment, and control measures
• Implement procedures for incident reporting, investigation, and prevention
• Promote worker welfare and mental wellbeing initiatives on site
• Ensure compliance with relevant health and safety legislation
• Review and update systems regularly to maintain effectiveness and legal compliance

Evaluating and confirming work methods in the workplace

• Identify alternative work methods for construction activities
• Assess each method for safety, efficiency, quality, cost, and environmental impact
• Select the most appropriate method based on objective criteria
• Confirm selected methods with relevant stakeholders including designers and clients
• Document work methods and communicate them to the project team
• Monitor implementation and adjust methods as conditions change

Planning the Preparation of the Site for the Project or Operation in the Workplace

• Interpret project documentation to identify site preparation requirements
• Plan the sequence of preparation activities including clearance, excavation, and levelling
• Assess resources needed including labour, plant, materials, and utilities
• Identify safety, environmental, and access considerations for site setup
• Produce a realistic site preparation schedule with milestones
• Coordinate with utility providers, local authorities, and neighbours as required

Monitoring project activities in the workplace

• Establish monitoring systems for project activities against agreed plans
• Track progress, resource usage, quality, and safety performance regularly
• Identify deviations from schedules, budgets, or specifications promptly
• Analyse causes of variances and report findings to relevant parties
• Implement corrective actions to bring activities back on track
• Maintain accurate and auditable records of all monitoring activities

Ensuring that Work Activities and Resources Meet Project Work Requirements in the Workplace

• Interpret project specifications, drawings, and work requirements accurately
• Verify that allocated resources including labour, materials, and plant are adequate
• Check that work activities comply with quality, safety, and environmental standards
• Identify shortfalls, discrepancies, or non-compliances promptly
• Take corrective action and escalate issues when necessary
• Document evidence of compliance for audit and handover purposes

Organising, controlling and monitoring supplies of materials in the workplace

• Forecast material requirements from project plans, schedules, and bills of quantities
• Establish ordering, receiving, and storage systems for materials
• Monitor stock levels and reorder supplies to avoid delays or shortages
• Track material usage, identify waste, and investigate discrepancies
• Ensure proper handling, storage, and protection of materials on site
• Maintain accurate inventory records for financial and audit purposes

Identifying and maintaining communication systems and organisational procedures in the workplace

• Identify communication systems suitable for the project, team, and site conditions
• Establish reporting lines, meeting schedules, and documentation protocols
• Ensure all team members understand and use communication systems correctly
• Maintain records including minutes, logs, and correspondence
• Monitor the effectiveness of communication systems and make improvements
• Comply with organisational procedures for information management and data protection

Controlling project progress against agreed quality standards in the workplace

• Interpret quality standards, specifications, and inspection requirements
• Establish inspection and testing points throughout construction activities
• Monitor work outputs against specified quality criteria and tolerances
• Record non-conformances, defects, and deviations systematically
• Implement corrective actions and verify their effectiveness
• Maintain quality documentation for verification by clients and regulators

Controlling project progress against agreed programmes in the workplace

• Understand the project programme including critical path, milestones, and deadlines
• Monitor actual progress against planned progress at regular intervals
• Identify delays, their causes, and potential impacts on subsequent activities
• Take corrective action to recover lost time where feasible
• Update the programme to reflect actual progress and revised forecasts
• Communicate programme changes to all relevant stakeholders

Managing your personal development in the workplace

• Assess current skills, knowledge, and competencies against role requirements
• Identify personal development objectives and priorities
• Create a personal development plan with realistic timescales
• Identify and pursue learning opportunities including training and mentoring
• Take responsibility for own learning and professional growth
• Review progress against the plan and update objectives as needed

Identifying, allocating and planning the deployment and use of plant, equipment or machinery in the workplace

• Identify plant and equipment requirements from project plans and method statements
• Plan deployment schedules to optimise usage and avoid conflicts
• Allocate equipment to trained, authorised, and competent operators
• Monitor usage, performance, and availability throughout the project
• Ensure routine maintenance, inspections, and compliance with regulations
• Maintain accurate records of deployment, condition, and downtime

Establishing dimensional control criteria in the workplace

• Interpret dimensional requirements from drawings, specifications, and survey data
• Establish reference points, datums, and control networks on site
• Verify that work is positioned, aligned, and levelled correctly
• Monitor dimensional accuracy throughout construction activities
• Identify deviations and take corrective action when tolerances are exceeded
• Maintain dimensional control records for verification and handover

Controlling project quantities and costs in the workplace

• Interpret bill of quantities, cost estimates, and budget information
• Track actual quantities of materials, labour, and plant against estimates
• Monitor expenditure against budget on a regular basis
• Identify variances, investigate causes, and quantify financial impacts
• Report cost performance to senior management and clients as required
• Implement cost control measures to manage overruns

Evaluating feedback and making recommendations in the workplace

• Collect feedback from team members, clients, subcontractors, and other stakeholders
• Analyse feedback to identify strengths, weaknesses, and improvement opportunities
• Distinguish between subjective opinions and objective, evidence-based findings
• Formulate clear, actionable recommendations supported by evidence
• Present recommendations in a suitable format to decision-makers
• Follow up to determine whether recommendations have been implemented and effective

Managing the installation, maintenance, monitoring and removal of temporary works in the workplace

• Identify temporary works requirements from project designs and method statements
• Plan installation in line with design specifications and safety requirements
• Monitor temporary works throughout their use for stability and performance
• Arrange routine inspections, testing, and maintenance as required
• Ensure compliance with safety regulations and design assumptions
• Plan and supervise safe removal after temporary works are no longer required

Optional Units (Choose ONE)

Enabling learning opportunities in the workplace

• Identify the learning needs of individuals and teams on site
• Create a supportive environment that encourages learning and questioning
• Provide on-the-job coaching, instruction, and guidance
• Identify and signpost formal training opportunities where appropriate
• Assess the effectiveness of learning activities and adjust approaches
• Maintain records of learning opportunities and outcomes

Planning activities to traditional and heritage buildings and structures in the workplace

• Identify the special features, significance, and constraints of heritage buildings
• Research applicable conservation regulations, guidance, and best practice
• Plan work sequences that protect historic fabric and character
• Identify specialist skills, materials, and techniques required
• Liaise with conservation officers, heritage bodies, and other authorities
• Produce a heritage-sensitive construction or refurbishment plan

Planning demolition activities in the workplace

• Assess the scope, complexity, and risks of demolition work
• Plan demolition sequences in logical, stable, and safe stages
• Identify required plant, equipment, and protective measures
• Consider waste management, recycling, and environmental controls
• Comply with relevant regulations including CDM and asbestos management
• Produce a comprehensive demolition plan for approval

Planning and scheduling the maintenance activities of property, services or systems in the workplace

• Identify maintenance needs from inspections, reports, and asset registers
• Prioritise activities based on urgency, safety, and operational impact
• Plan resources including labour, materials, access, and plant
• Produce a realistic maintenance schedule with timelines
• Coordinate with other activities and occupants to minimise disruption
• Monitor implementation and adjust plans as needed

Managing the project handover in the workplace

• Identify handover requirements from contract documents and specifications
• Prepare all completion documentation including as-built drawings, manuals, and certificates
• Inspect work to ensure it meets specified quality and safety standards
• Arrange formal handover meetings with the client and end users
• Manage the snagging process and resolve outstanding defects
• Confirm formal acceptance and close out the project

Planning tunnelling activities in the workplace

• Identify the unique hazards and constraints of tunnelling work
• Plan excavation sequences and ground support systems
• Specify ventilation, lighting, communication, and emergency systems
• Plan monitoring of ground movements, water ingress, and atmosphere
• Coordinate with geotechnical, structural, and specialist engineering teams
• Produce a tunnelling plan compliant with relevant regulations and guidance

Additional Units (Not Mandatory)

Planning highways maintenance and repair activities in the workplace

• Assess the condition of highways from surveys and reports
• Plan maintenance sequences that minimise traffic disruption and maintain safety
• Identify appropriate materials, methods, and equipment for repairs
• Comply with traffic management, safety, and environmental regulations
• Coordinate with utility companies and local authorities
• Produce a practical, costed, and safe highways maintenance plan

Providing customer services in the construction workplace

• Identify customer needs, expectations, and satisfaction criteria
• Communicate politely, professionally, and proactively at all times
• Respond promptly and effectively to enquiries, concerns, and complaints
• Manage difficult situations, delays, or defects with diplomacy
• Seek and act upon customer feedback for continuous improvement
• Maintain records of customer interactions and outcomes

Supervising activities to traditional and heritage buildings and structures in the workplace

• Ensure all work complies with conservation requirements and approvals
• Supervise specialist trades to protect historic fabric and features
• Monitor the use of appropriate materials, methods, and skills
• Liaise with conservation officers during work as required
• Address any damage, deviations, or discoveries immediately
• Maintain records of heritage work for compliance and future reference

Supervising tunnelling activities in the workplace

• Oversee excavation, ground support, and lining operations
• Monitor ventilation, lighting, communication, and emergency systems continuously
• Ensure all team members understand and follow emergency procedures
• Check compliance with tunnelling safety regulations and method statements
• Respond promptly to changing ground conditions, hazards, or incidents
• Maintain accurate supervisory records and shift reports

Planning the installation of retrofit works in the workplace

• Assess existing buildings for retrofit suitability and constraints
• Select appropriate energy efficiency, insulation, or low-carbon measures
• Plan installation sequences with minimal occupant disruption
• Identify required skills, materials, plant, and safety measures
• Comply with building regulations, funding requirements, and standards
• Produce a retrofit installation plan for approval

Managing installation, commissioning and handover of retrofit works in the workplace

• Oversee installation of retrofit measures to quality and safety standards
• Plan commissioning activities to verify performance and compliance
• Test systems, address deficiencies, and retest as required
• Prepare handover documentation including user guidance and maintenance information
• Ensure occupants understand new systems and their operation
• Confirm formal completion and satisfaction