The QualCert Level 2 Diploma in Facility Management is designed to introduce learners to the fundamental principles and practices of managing facilities within different organizational environments. Facility management is a key function that supports the smooth operation of workplaces, ensuring safety, efficiency, and compliance with standards. This qualification provides an entry-level pathway for individuals looking to start a career in facility management or for those already in junior roles who want to strengthen their knowledge and skills.
This course focuses on building a solid understanding of core areas such as workplace safety, building maintenance, resource management, and basic operational procedures. Learners are introduced to how facilities are maintained, the importance of health and safety, the role of sustainability, and the responsibilities involved in supporting daily operations. By the end of the program, participants gain the confidence and skills needed to assist in managing workplace facilities effectively.
The QualCert Level 2 Diploma in Facility Management is ideal for individuals at the early stages of their careers or those seeking to transition into the facility management sector. It is particularly suited for assistants, junior coordinators, or team members who are responsible for supporting building operations, maintenance tasks, or workplace services. The diploma serves as a stepping stone towards more advanced qualifications, such as the Level 3 Diploma, opening opportunities for career progression in the field.
Employers value the QualCert Level 2 Diploma in Facility Management because it equips individuals with essential skills that contribute to workplace safety, compliance, and efficiency. For learners, it provides not only professional recognition but also the foundation to pursue higher qualifications and more senior roles in facility management.
The QualCert Level 2 Diploma in Facility Management is a valuable qualification for anyone interested in beginning a career in this growing field. By combining fundamental knowledge with practical application, it prepares learners for the responsibilities of facility support roles while creating opportunities for professional growth and advancement.
The QualCert Level 2 Diploma in Facility Management provides learners with a solid introduction to the core principles of managing and supporting workplace facilities. This qualification is designed for individuals who are new to the field of facility management or those in junior roles who want to gain a recognized credential that strengthens their professional development.
The course covers fundamental areas such as workplace safety, building maintenance, sustainability practices, resource management, and day-to-day operational support. Learners develop the skills needed to assist in maintaining efficient workplace environments, support compliance with health and safety standards, and contribute to the smooth functioning of organizational facilities.
With a focus on practical learning, the diploma helps participants understand how facility management supports organizational goals while providing essential services for staff and operations. The program also emphasizes the importance of sustainability, cost-effectiveness, and efficiency in managing workplace resources.
This qualification is suitable for beginners seeking entry into the facility management profession, as well as for employees already supporting facility operations who want to formalize their skills. It also serves as a foundation for progression to higher-level qualifications, such as the QualCert Level 3 Diploma in Facility Management, enabling learners to advance their careers and take on greater responsibilities.
The QualCert Level 2 Diploma in Facility Management, achieve the qualification candidates must achieve all of the mandatory units:
The QualCert Level 2 Diploma in Facility Management is designed for individuals who are at the early stages of their career or those aspiring to enter the field of facility management. It is particularly suitable for:
- School leavers or beginners seeking an entry-level qualification in facility management
- Junior staff, assistants, or coordinators involved in supporting workplace and building operations
- Employees working in maintenance, administration, or operational support who want to gain formal recognition of their skills
- Individuals looking to build foundational knowledge in areas such as workplace safety, sustainability, and basic resource management
- Those aiming to progress to higher qualifications in facility management, such as the Level 3 Diploma, for enhanced career opportunities
This course is ideal for anyone who wants to develop the essential skills and knowledge required to support effective facility operations while preparing for future growth in the profession.
Upon completing the QualCert Level 2 Diploma in Facility Management, students will be able to:
Facility Operations and Quality Assurance
- Understand the core functions of facility operations within an organization
- Apply basic quality assurance principles to support workplace efficiency
- Monitor day-to-day activities to ensure smooth facility operations
- Recognize the importance of meeting organizational and user needs
Managing Health, Safety and Risk
- Identify common workplace hazards and risks in facility environments
- Apply health and safety practices to maintain compliance with regulations
- Support the implementation of workplace safety procedures and policies
- Contribute to creating a safe and secure working environment
Supervising Maintenance and Repairs
- Assist in planning and supervising routine maintenance activities
- Identify and report repair needs promptly to ensure smooth operations
- Understand the importance of preventive maintenance in facility management
- Support effective coordination of maintenance tasks to minimize disruption
Waste, Cleaning and Environmental Services
- Recognize the role of waste management and cleaning in workplace safety and hygiene
- Support the implementation of recycling and environmental sustainability practices
- Monitor cleaning standards to maintain a healthy workplace environment
- Contribute to organizational efforts to reduce environmental impact
Managing External Contractors
- Understand the process of working with external contractors and service providers
- Assist in monitoring contractor performance against agreed requirements
- Support compliance with health, safety, and workplace standards during contractor activities
- Contribute to building positive working relationships with external partners
Budgeting and Resource Planning
- Develop a basic understanding of budgeting in facility management
- Support resource allocation to ensure cost-effective operations
- Recognize the importance of managing resources efficiently in workplace environments
- Assist in tracking and reporting facility-related expenses
