ProQual Level 6 NVQ Diploma in Construction Site Management-Retrofit (UK Ofqual-regulated Course)

Mandatory Units

1. Developing and maintaining good occupational working relationships in the workplace

• Build positive working relationships with colleagues, contractors, and clients
• Communicate clearly and respectfully with different people on site
• Solve problems and disagreements professionally
• Support teamwork and cooperation to get the job done safely and on time

2. Allocating work and monitoring people’s performance in the workplace

• Give clear tasks to workers based on their skills and experience
• Check work regularly to make sure it meets quality and safety standards
• Give helpful feedback and address poor performance
• Keep records of who did what and when

3. Contributing to the identification of a work team in the workplace

• Help decide what skills and people are needed for a project
• Match workers to tasks based on workload and deadlines
• Consider training needs and availability when choosing team members
• Work with HR or supervisors to finalise team structure

4. Establishing, implementing and maintaining organisational systems for managing health, safety, welfare and wellbeing in the workplace

• Set up safety rules and procedures for the site
• Make sure everyone follows health and safety laws (e.g., CDM 2015)
• Look after workers’ physical and mental wellbeing
• Regularly check and improve safety systems

5. Establishing, controlling and monitoring environmental factors and sustainability in the workplace

• Identify environmental risks (e.g., dust, noise, waste)
• Follow laws on pollution, waste disposal, and energy use
• Promote recycling, low-carbon materials, and sustainable practices
• Track environmental performance and make improvements

6. Evaluating and confirming work methods in the workplace

• Look at different ways of doing construction tasks
• Choose the safest, most efficient, and cost-effective method
• Get approval for work methods from managers or clients
• Write down the chosen methods for the team to follow

7. Planning the preparation of the site for the project in the workplace

• Plan how to get the site ready (e.g., fencing, utilities, access)
• Arrange for site surveys and ground works
• Make sure welfare facilities are in place
• Manage deliveries and storage before work starts

8. Monitoring project activities in the workplace

• Track daily work to ensure it follows the plan
• Spot delays or problems early
• Report progress to senior managers
• Take action to keep the project on track

9. Ensuring that work activities and resources meet project work requirements in the workplace

• Check that labour, materials, and equipment match project needs
• Adjust resources if requirements change
• Avoid waste and shortages
• Keep records of resource use

10. Organising, controlling and monitoring supplies of materials in the workplace

• Order materials at the right time and quantity
• Set up secure, organised storage
• Track what comes in and goes out
• Reduce theft, damage, or overordering

11. Identifying and maintaining communication systems and organisational procedures in the workplace

• Set up daily briefings, boards, or digital tools for sharing information
• Follow company rules for reporting, meetings, and emails
• Make sure everyone knows how to communicate
• Keep records of important messages and decisions

12. Controlling project progress against agreed quality standards in the workplace

• Define what “good quality” means for each task
• Inspect work at key stages
• Fix defects quickly
• Keep proof that quality checks were done

13. Controlling project progress against agreed programmes in the workplace

• Use a project schedule (e.g., Gantt chart)
• Compare actual progress to planned dates
• Catch up if behind schedule
• Update the programme when things change

14. Managing your personal development in the workplace

• Identify your own strengths and areas to improve
• Set goals for learning new skills or qualifications
• Keep a record of training and CPD (Continuing Professional Development)
• Ask for feedback and act on it

15. Establishing dimensional control criteria in the workplace

• Set rules for accurate measurements (e.g., setting out, levels)
• Use correct tools and survey methods
• Check that built work matches drawings
• Fix mistakes before they cause bigger problems

16. Controlling project quantities and costs in the workplace

• Track how much material and labour is used
• Compare actual costs to budget
• Reduce waste and avoid unexpected spending
• Report cost updates to managers

17. Planning the installation of retrofit works in the workplace

• Plan step-by-step how to install energy-saving measures (e.g., insulation, heat pumps)
• Consider existing building condition and occupants
• Follow PAS 2035 / retrofit standards
• Coordinate different trades and deliveries

18. Managing installation, commissioning and handover of retrofit works in the workplace

• Supervise the installation of retrofit measures
• Test that systems work properly (commissioning)
• Prepare the building for handover to the client
• Provide user guides, certificates, and maintenance info

Optional Units (choose any two)

19. Enabling learning opportunities in the workplace

• Help apprentices or new workers learn on the job
• Give clear instructions and safe practice opportunities
• Assess their progress and give feedback
• Keep records of training completed

20. Providing customer services in the construction workplace

• Communicate politely with clients and the public
• Handle complaints or concerns professionally
• Meet customer needs without compromising safety or quality
• Keep customers updated on progress

21. Planning activities to traditional and heritage buildings and structures in the workplace

• Identify special risks (e.g., listed buildings, old materials)
• Plan work that protects historical features
• Get necessary consents (e.g., listed building consent)
• Use traditional methods where required

22. Supervising activities to traditional and heritage buildings and structures in the workplace

• Oversee work on heritage sites
• Make sure workers follow conservation rules
• Prevent damage to historic fabric
• Work with heritage officers or consultants

23. Planning demolition activities in the workplace

• Plan safe demolition steps
• Arrange for asbestos surveys and utilities disconnection
• Plan waste sorting and recycling
• Follow legal demolition notices and permits

24. Evaluating feedback and making recommendations in the workplace

• Collect feedback from workers, clients, and others
• Find patterns or issues in the feedback
• Suggest practical improvements
• Write a short report with recommendations

25. Planning and scheduling the maintenance activities of property, services or systems in the workplace

• List all maintenance tasks needed
• Schedule them to avoid disrupting building users
• Arrange spare parts and access
• Keep a long-term maintenance log

26. Managing the installation, maintenance, monitoring and removal of temporary works in the workplace

• Plan temporary supports (e.g., scaffolding, shoring)
• Check they are installed safely
• Inspect them regularly
• Supervise safe removal after permanent work is done

Additional Units (not mandatory – for extra scope)

27. Planning highways maintenance and repair activities in the workplace

• Plan road or pavement repairs
• Manage traffic management and signage
• Comply with highway authority rules
• Minimise disruption to road users

28. Supervising tunnelling activities in the workplace

• Oversee tunnel excavation and lining
• Monitor ground movement and ventilation
• Enforce strict safety rules in confined spaces
• Coordinate with engineers and surveyors

29. Identifying, allocating and planning the deployment and use of plant, equipment or machinery in the workplace

• Choose the right machines for the job
• Schedule their use to avoid downtime
• Arrange delivery, maintenance, and fuel
• Check operator competence and safety

30. Managing the project handover in the workplace

• Prepare final documents (drawings, manuals, certificates)
• Walk the client through completed work
• Fix any remaining snags before handover
• Get formal sign-off

31. Planning tunnelling activities in the workplace

• Plan excavation sequence and support methods
• Arrange for ground investigation and monitoring
• Plan ventilation, lighting, and emergency exits
• Coordinate with utilities and surface structures