The QualCert Level 1 Diploma in Facility Management is an introductory qualification designed to provide learners with a basic understanding of facility management and its role within organizations. This course is ideal for individuals who are new to the field or looking to gain a foundation of knowledge before progressing to higher-level studies. It equips learners with essential skills to support workplace operations while developing awareness of safety, maintenance, and sustainability practices.
This diploma introduces participants to the core principles of facility management, including workplace operations, health and safety awareness, building care, and environmental responsibility. The focus is on providing simple yet practical knowledge that can be applied in real-life workplace scenarios. Learners gain confidence in understanding how facilities function and how their role contributes to the efficiency and safety of organizational environments.
The QualCert Level 1 Diploma in Facility Management is particularly suitable for beginners, school leavers, or individuals seeking to start a career in facility management. It also benefits those in support roles who want to strengthen their knowledge and enhance employability by gaining a recognized qualification.
Employers value this diploma as it demonstrates an individual’s willingness to learn and contribute to workplace efficiency. For learners, it offers a pathway to progress to advanced qualifications such as the QualCert Level 2 and Level 3 Diplomas in Facility Management, building a clear route for career development in the field.
The QualCert Level 1 Diploma in Facility Management is an excellent starting point for anyone interested in pursuing a career in this important and growing sector. By focusing on the fundamentals, it ensures that learners are well-prepared to take the first steps toward building a rewarding career in facility management.
The QualCert Level 1 Diploma in Facility Management provides learners with a foundational introduction to the essential concepts of facility management. This qualification is designed for individuals with little or no prior experience in the field who wish to gain a basic understanding of how facilities are managed and maintained to support workplace operations.
The course covers key areas such as basic workplace operations, health and safety awareness, building care, maintenance support, and environmental responsibility. It equips learners with the knowledge and confidence to contribute effectively to facility-related tasks while developing a clear understanding of how facility management supports organizational efficiency and safety.
With a focus on practical learning, the diploma prepares participants to carry out entry-level responsibilities and encourages the development of skills that can be applied immediately in a workplace setting. It also serves as a valuable stepping stone for progression to higher-level qualifications, such as the QualCert Level 2 Diploma in Facility Management.
This qualification is particularly suitable for beginners, school leavers, or those in support roles seeking to enhance their career prospects with a recognized credential in facility management.
The QualCert Level 1 Diploma in Facility Management, achieve the qualification candidates must achieve all of the mandatory units:
The QualCert Level 1 Diploma in Facility Management is designed for individuals who are new to the field and want to build a strong foundation in workplace and facility operations. It is particularly suitable for:
- Beginners with no prior experience in facility management who want to explore the profession
- School leavers looking to start a career in facility or workplace management
- Employees in junior or support roles who wish to gain a formal qualification to strengthen their skills
- Individuals seeking to develop basic knowledge of workplace operations, safety awareness, and maintenance practices
- Learners aiming to progress to higher-level qualifications such as the QualCert Level 2 Diploma in Facility Management
This course is an excellent starting point for anyone interested in pursuing a career in facility management and provides the essential knowledge needed to take the first step toward professional growth in the sector.
Upon completing the QualCert Level 1 Diploma in Facility Management, students will be able to:
Essentials of Facility Management
- Understand the basic purpose and functions of facility management
- Recognize the importance of supporting workplace operations effectively
- Identify the roles and responsibilities of facility management staff
- Develop awareness of how facility management contributes to organizational success
Basic Maintenance and Repairs
- Gain knowledge of simple maintenance and repair tasks in workplace settings
- Understand the importance of routine checks for equipment and facilities
- Identify when to report maintenance issues to supervisors or specialists
- Support the upkeep of safe and functional workplace environments
Site Safety and Security
- Understand the importance of safety and security within workplace facilities
- Recognize basic health and safety hazards in the workplace
- Learn simple procedures for responding to safety or security incidents
- Support compliance with workplace safety rules and practices
Customer Service and Communication
- Develop basic communication skills for working effectively in facility roles
- Understand the importance of customer service in facility management
- Learn how to respond politely and professionally to workplace requests
- Build confidence in interacting with colleagues, visitors, and clients
Cleaning and Waste Operations
- Understand the role of cleaning and waste management in workplace safety and hygiene
- Support routine cleaning and waste disposal tasks effectively
- Recognize the importance of recycling and environmental responsibility
- Contribute to maintaining a clean, safe, and sustainable workplace
Supporting Facility Projects
- Develop awareness of how to assist with simple facility projects and tasks
- Understand the importance of teamwork in project support
- Learn to follow instructions and contribute to project outcomes effectively
- Gain confidence in supporting facility-related improvements in the workplace
