The LICQual Level 1 Diploma in Document Control and Record Management is a foundational qualification designed to equip learners with the essential knowledge and practical skills required to manage documents and records in a structured and compliant manner. As organizations increasingly rely on efficient document control systems to ensure quality, traceability, and compliance, the demand for competent professionals in this field continues to grow. This diploma provides a structured pathway for individuals seeking to establish or enhance their career in administrative, technical, or regulatory documentation environments.
This qualification introduces learners to the core principles of document control, including version control, access management, document classification, and retention policies. It also explores the role of document control in various industries such as construction, oil and gas, pharmaceuticals, education, and public administration. The program is tailored for professionals who aim to uphold information accuracy, security, and accessibility across both physical and digital formats.
Participants will develop a practical understanding of document lifecycle management, from creation and review to approval, distribution, and archiving. The LICQual Level 1 Diploma in Document Control and Record Management fosters proficiency in using digital document control tools, file naming conventions, and metadata standards that align with industry best practices. Emphasis is placed on accuracy, compliance with legal and regulatory requirements, and aligning document handling with organizational goals.
This diploma is particularly valuable for administrative officers, junior document controllers, project coordinators, and quality assurance assistants. It supports the development of key competencies that align with international standards for document management systems (DMS) and recordkeeping frameworks. It also serves as a stepping stone for progression to higher-level qualifications in document control, information governance, and enterprise content management.
Whether learners are new to the field or seeking to formalize their existing knowledge, the LICQual Level 1 Diploma in Document Control and Record Management offers a comprehensive and accessible learning experience. The curriculum is structured to support skill acquisition through practical examples, case studies, and assessments that simulate real-world document management challenges.
The LICQual Level 1 Diploma in Document Control and Record Management provides learners with a solid framework to understand and implement effective document control systems. The course emphasizes the importance of organizing, storing, and retrieving documents efficiently to support operational effectiveness and regulatory compliance. Students are introduced to document types, standardization processes, and indexing techniques necessary for streamlined information management.
A critical focus of the program is the adoption of modern digital tools and techniques in managing records, ensuring that learners become familiar with electronic document management systems (EDMS) and automation strategies that support scalable document handling. Through hands-on learning, participants explore document tracking mechanisms, audit trails, and risk-based approaches to information governance.
In addition to technical knowledge, the diploma strengthens learners’ understanding of document-related communication workflows, including collaboration, document approval hierarchies, and version control management. The ability to maintain document integrity and confidentiality within organizational and regulatory frameworks is emphasized throughout the course. Learners also gain insights into disaster recovery, backup strategies, and data security in the context of document management.
The LICQual Level 1 Diploma in Document Control and Record Management is designed to ensure participants can contribute effectively to their organization’s information management goals. Graduates of this course will be capable of applying best practices in document handling, supporting audits, enhancing operational transparency, and aligning document control processes with corporate policies. The course supports learners in becoming competent, confident, and detail-oriented professionals in the field of document control and records management.
The LICQual Level 1 Diploma in Document Control and Record Management qualification consists of 6 mandatory units required for completion.
Mandatory Units
| Unit# | Unit Title |
| 1 | Introduction to Document Control |
| 2 | Basics of Record Management |
| 3 | Document Lifecycle Management |
| 4 | Document Retention and Disposal |
| 5 | Legal and Regulatory Requirements |
| 6 | Principles of Filing and Indexing |
The LICQual Level 1 Diploma in Document Control and Record Management is designed for individuals seeking to build foundational competencies in document and records management. This course is ideal for:
- Individuals new to the field of document control or records management
- Administrative assistants looking to advance their technical skills in documentation handling
- Junior document controllers and clerks seeking structured training and certification
- Office support staff responsible for managing files, reports, and internal communications
- Entry-level quality assurance or compliance personnel working with document-based workflows
- Project coordinators involved in managing documentation for teams or departments
- Professionals in regulated industries such as construction, oil & gas, pharmaceuticals, and healthcare
- Recent graduates aiming to specialize in document management systems (DMS)
- IT support staff interested in understanding EDMS (Electronic Document Management Systems) fundamentals
- Interns and trainees in administrative or records-related roles
- Employees transitioning into roles that require knowledge of document lifecycle management
- Data entry operators and clerical workers aiming to enhance document organization skills
- Government or NGO staff handling official correspondence and archiving
- Staff responsible for maintaining confidentiality and security of company records
- Professionals preparing to pursue higher-level qualifications in document control, information governance, or compliance
Upon completing this Course students will be able to:
Introduction to Document Control
- Understand the key principles of document control, including the importance of effective document management within an organization.
- Apply basic document control processes, including creation, approval, revision, and distribution.
- Identify and use appropriate methods for document storage and retrieval.
Basics of Record Management
- Recognize the different types of records and their significance in organizational operations.
- Implement basic record-keeping systems to ensure records are well-organized and easily accessible.
- Understand the role of record management in supporting business processes and ensuring compliance.
Document Lifecycle Management
- Explain the stages of the document lifecycle from creation to disposal or archiving.
- Apply document management practices that ensure documents are properly handled at each stage of their lifecycle.
- Understand the impact of document lifecycle management on business efficiency and legal compliance.
Document Retention and Disposal
- Understand the principles behind document retention and the legal and organizational requirements for retaining records.
- Implement retention schedules and procedures to ensure proper management and disposal of documents.
- Apply best practices for secure disposal of documents that are no longer needed, in accordance with organizational policies.
Legal and Regulatory Requirements
- Identify key legal and regulatory requirements that impact document control and records management.
- Understand the importance of compliance with laws such as data protection, privacy, and industry-specific regulations.
- Develop an awareness of how non-compliance can affect an organization and apply practices to ensure legal compliance.
Principles of Filing and Indexing
- Apply basic filing and indexing systems to organize records for easy retrieval and management.
- Understand and implement various filing methods, including alphabetical, numerical, and chronological systems.
- Develop an efficient indexing system that supports quick access to important documents and records.
