Learning outcomes for Qualifi Level 5 Extended Diploma in Business Management

Communication in an Organisation

• Analyse communications in organisations.
• Understand and develop personal interpersonal communications.
• Evaluate the management of internal and external workplace communications.

Leadership and the Organisation

• Evaluate the impact of different leadership qualities and skills in organisations.
• Research current theories, models and principles of leadership.
• Analyse the leadership skills required for specific situations.

Financial Awareness

• Explore the nature and use of financial information
• Investigate the principles and standards used to produce accounting and financial information.
• Examine financial commentary that interprets and analyses published financial information.

Managing Change

• Research and analyse issues that concern significant organisational change.
• Develop plans to involve stakeholders in planning for and supporting change.
• Plan the implementation and evaluation of a change process.

Business Operations

• Examine the importance of business processes in delivering business goals and objectives.
• Investigate how business goals and objectives affect business operations.
• Develop and implement plans for an operational area.

Developing Teams

• Analyse the characteristics of teams.
• Evaluate methods for team development.
• Evaluate methods of setting team objectives, and monitoring and evaluating team performance.

Responding to the Changing Business Environment

• Evaluate and analyse the factors that influence business and the responses that can be deployed to manage these factors.
• Appreciate how an integrated approach to understanding the business context and decision making can support business development.
• Investigate the changing relationship between the private and public sector.

Effective Decision Making

• Review relevant issues that are important to making business decisions.
• Explore approaches to the decision making process and how to improve approach.
• Recommend approaches to improve decision making.

Business Development

• Analyse the role that planning has in developing new business streams.
• Conduct research into demand and assess market potential.
• Prepare a business model and present a business sales plan.

Business Models and Growing Organisations

• Examine growth options and the resource implications on organisation structures and operations.
• Develop an appreciation of different business models and how performance and success of ventures may be evaluated.
• Evaluate environmental scanning and how growth options may be analyzed.

Customer Management

• Examine the different ways that organisations deal with their customers.
• Develop skills and practices that will support customer’s retention.
• Explore and learn from examples of customer centered organisations and the benefits of such an approach.

Risk Management and Organisations

• Review organisations risk tolerance in different environments.
• Develop skills to identify and assess the risk profiles of organisations.
• Investigate how innovation can be used to reduce risk aversion in growing organisations.

Entrepreneurship, Enterprise and Creativity

• Understand entrepreneurial thinking and its impact on new ventures
• Investigate the role of the entrepreneur
• Evaluate the role of SME’s in the economy

Influences on Organisational Growth and Development

• Appreciate the role of ethics and culture and impact of corporate social responsibility (CSR) on organisation decisions and growth
• Analyse internationalisation and its impact on organisation growth
• Evaluate the role of managers and others on the success of organisations

Venture Management: Growing a Business

• Understand what can drive a growth organisation
• Assess the value of growth models and how these can be applied in a business context
• Appreciate differences in business models and using models to gain competitive advantage

Marketing for Growth Organisations

• Develop a critical insight into marketing models and marketing concepts
• Use market research methods and identify opportunities in the market
• Develop market entry plans and understand the influence of suppliers

Developing and Launching a New Business

• Demonstrate business planning skills
• Produce evidence of the viability of a business idea.
• Prepare a working business model and plan

Social Enterprise and Third Sector Organisations

• Understand the role and importance of social enterprises in the economy
• Recognize successful revenue sources and business models used by social enterprises
• Identify formulae for success within social organisations