ProQual Level 3 Award in Healthcare and Social Care Support Skills

Accredited by ProQual

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The ProQual Level 3 Award in Healthcare and Social Care Support Skills is a distinguished qualification tailored for professionals seeking to elevate their role within the care sector. In today’s evolving healthcare landscape, frontline support is no longer limited to basic assistance—it requires advanced knowledge, autonomy, and the ability to manage complex responsibilities. This award validates your expertise, positioning you as a practitioner capable of delivering specialized care with precision and confidence.

What sets this qualification apart is its emphasis on advanced, person‑centered support and the management of complex care needs. It bridges the gap between general caregiving and specialized clinical practice, aligning your skills with the high standards expected across both public and private healthcare providers. By mastering competencies in safeguarding, health and safety, and specialized clinical support, you transform everyday professional experiences into a recognized academic achievement. This award empowers you to take ownership of your role, ensuring that care delivery is both dignified and effective.

The ProQual Level 3 Award in Healthcare and Social Care Support Skills is more than a certificate—it is a career catalyst. Whether you aspire to progress into senior support positions, prepare for a Nursing Associate pathway, or simply strengthen your professional credibility, this qualification provides the authority and assurance to excel. It marks you as a trusted professional dedicated to the mission of delivering high‑quality, compassionate care.

Prerequisites

Course Entry Requirements

The ProQual Level 3 Award is tailored for individuals who already possess a foundation of experience in the sector and are looking to formalize their advanced practical skills.

  • Professional Environment: Candidates must be currently employed or in a stable volunteer placement within a health or social care setting to facilitate the gathering of workplace-based evidence.
  • Role Seniority: While not strictly mandatory, it is highly recommended that candidates hold a position with some level of responsibility, as the assessment requires demonstrating a higher degree of autonomy than Level 2.
  • Age Requirement: This qualification is available to learners aged 16 and over, though it is most commonly pursued by mature learners seeking career progression.
  • Competency Baseline: Applicants should possess a functional command of English (literacy and verbal communication) to manage complex care plans and multidisciplinary reporting.

Course Content

Detailed Curriculum Structure

To achieve the ProQual Level 3 Award in Healthcare and Social Care Support Skills: Candidates must achieve 6 credits from any combination of units.

Mandatory Units 

Sr#Unit TitleCredit
Value
GLH
1Work with babies and young children to promote their development and learning645
2Engage in personal development in health, social care or children’s and young people’s settings310
3Support individuals with multiple conditions and/or disabilities431
4Support individuals who are bereaved430
5Prepare for and carry out extended feeding techniques427
6Provide support to continue recommended therapie320
7Insert and secure nasogastric tubes430
8Develop positive relationships with children and young people430
9Provide advice and information to enable parents to promote the health and well-being of their newborn babies322
10Facilitate and monitor housing and accommodation services to support individuals with mental health needs532
11Collaborate in the assessment of environmental and social support in the community423
12Influencing Others at Work16
13Care for the physical and nutritional needs of babies and young children645
14Support families who have a child with a disability323
15Support individuals to manage their finances3 20
16Obtain venous blood samples324
17Implement therapeutic group activities325
18Collate and communicate health information to individuals320
19Provide information and advice to individuals on eating to maintain optimum nutritional status538
20Assist in the implementation of programmes to increase mobility, movement and functional independence428
21Receive and handle clinical specimens within the sterile field430
22Prepare anaesthetic environment and provide support for pre and post-operative anaesthesia and recovery538
23Make recommendations for the use of physical resources in a health setting533
24Maintaining quality standards in the health sector213
25Understand Models of Disability326
26Support individuals to access and use services and facilities425
27Promote and implement health and safety in health and social care643
28Support young people with a disability to make the transition into adulthood540
29Understand mental well-being and mental health promotion314
30Carry out vision screening427
31Assist professionals to support individuals from diverse linguistic and cultural backgrounds to access speech and language therapy services535
32Implement hydrotherapy programmes for individuals and groups535
33Deliver exercise sessions to improve individuals’ health and wellbeing532
34Provide support to the surgical team when preparing individuals for operative and invasive procedures432
35Facilitate person centred assessment, planning, implementation and review645
36Work in partnership with families to support individuals427
37Support individuals to develop and run support groups324
38Monitor own work practice in health, social care or children’s and young people’s settings320
39Perform first line calibration on clinical equipment to ensure it is fit for use320
40Monitor and review individuals progress in relation to maintaining optimum nutritional status326
41Give presentations to groups426
42Support individuals in undertaking their chosen activities424
43Control the use of physical resources in a health setting325
44Support children and young people experiencing transitions328
45Promote communication in health, social care or children’s and young people’s settings310
46Contribute to the prevention of aggressive and abusive behaviour of people426
47Service improvement in the health sector320
48Understand the process and experience of dementia322
49Understand Physical Disability322
50Support individuals with a learning disability to access healthcare325
51Undertake urethral catheterisation processes428
52Promote good practice in handling information in health and social care settings216
53Understand mental health problems314
54Perform routine Electrocardiograph (ECG) Procedures430
55Undertake treatments and dressings of lesions and wounds425
56Adapt and fit healthcare equipment, medical devices, assistive technology, or products, to meet individuals’ needs637
57Administer oral nutritional products to individuals535
58Promote effective communication with individuals with sensory loss430
59Work with other professionals and agencies to support individuals with physical disability323
60Support individuals to access housing and accommodation services424
61Identify information requirements in a health context430
62Prepare and reproduce permanent radiographic images423
63Develop and prepare speech and language therapy resources for alternative and augmentative communication (AAC) use425
64Carry out wound drainage care432
65Prepare and provide surgical instrumentation and supplementary items for the surgical team643
66Care for a newly born baby when the mother is unable to do so432
67Understand Child and Young Person Development430
68Provide support to maintain and develop skills for everyday life428
69Facilitate learning and development activities to meet individual needs and preferences535
70Enable individuals with behavioural difficulties to develop strategies to change their behaviour841
71Reprocess endoscopy equipment430
72Support individuals with cognition and learning difficulties534
73Assist in testing individuals’ abilities prior to planning physical activities538
74Support individuals to manage dysphagia535
75Provide advice on foot care for individuals with diabetes323
76Transport, transfer and position individuals and equipment within the perioperative environment532
77Understand Sensory Loss321
78Support families who are affected by Acquired Brain Injury330
79Support individuals during a period of change429
80Perform intravenous cannulation434
81Care for individuals with urethral catheters430
82Conduct routine maintenance on clinical equipment430
83Assist and support individuals to use alternative and augmentative communication systems (AAC)535
84Measure and record individuals’ body fluid balance in a perioperative environment423
85Support parents/carers to interact with and care for their newborn baby430
86Deliver training through demonstration and instruction321
87Principles for implementing duty of care in health social care or children’s and young people’s settings15
88Promote Child and Young Person Development325
89Develop and sustain effective working relationships with staff in other agencies424
90Undertake physiological measurements323
91Undertake stoma care430
92Assure the effective functioning of radiographic image processing equipment425
93Operate equipment for intraoperative cell salvage blood collection540
94Advise and inform individuals on managing their condition531
95Assist others to monitor individuals’ progress in managing dysphagia538
96Support carers to meet the care needs of individuals530
97Maintain pharmaceutical stock34
98Anatomy and Physiology for Maternity Support Workers220
99Receive prescriptions from individuals315
100Understand how to support individuals with autistic spectrum conditions328
101Support Individuals with Specific Communication Needs535
102Obtain and test capillary blood samples430
103Support individuals at the end of life753
104Contribute to effective multidisciplinary team working320
105Analyse and present health related data and information430
106Remove wound drains427
107Develop activities and materials to enable individuals to reach specific communication goals538
108Operate equipment for intraoperative cell salvage blood processing and complete intraoperative cell salvage blood process539
109Support parents/carers and those in a parental role to care for babies during their first year536
110Obtain a client history322
111Manage the availability of physical resources to meet service delivery needs in a health setting533
112Administer medication to individuals, and monitor the effects530
113Undertake an in-process accuracy check of assembled prescribed items prior to the final accuracy check411
114Promote equality and inclusion in health, social care or children’s and young people’s settings28
115Understand the impact of Acquired Brain Injury on individuals328
116Support individuals to live at home425
117Promote person centred approaches in health and social care641
118interact with and support individuals using telecommunications536
119Undertake tissue viability risk assessments326
120Manufacture equipment or medical devices for individuals within healthcare430
121Provide support for individuals with communication and interaction difficulties539
122Monitor individuals’ progress in relation to managing their body weight and nutrition326
123Assist in implementing treatment programmes for individuals with severely reduced movement/mobility529
124Assist in the delivery of perioperative care and support to individuals431
125Examine the feet of individuals with diabetes432
126Communicate with individuals about promoting their health and wellbeing while working as a Health Trainer315
127Understand How to Safeguard the Wellbeing of Children and Young People325
128Support Children and Young People's Health and Safety215
129Develop Positive Relationship with Children, Young People and Others Involved in Their Care18
130Working Together for the Benefit of Children and Young People215
131Understand How to Support Positive Outcomes for Children and Young People325
132Assessment and planning with children and young people535
133Promote the wellbeing and resilience of children and young people430
134Professional practice in children and young people’s social care430
135Support individuals to prepare for and settle in to new home environments323
136Promote positive behaviour644
137Support use of medication in social care settings540
138Provide information and advice to children and young people322
139Support young people to move towards independence and manage their lives320
140Work with children and young people in a residential care setting535
141Support positive practice with children and young people with speech, language and communication needs428
142Support children or young people in their own home430
143Support positive attachments for children and young people755
144Support individuals with autistic spectrum conditions433
145Prepare, load and operate decontamination equipment323
146Carry out sterilisation and product release of reuseable medical devices324
147Understand how to monitor the decontamination process219
148Monitor and solve customer service problems18
149Plan, allocate and monitor work of a team640
150Understand Stroke Care Management525
151Conduct hearing assessments436
152Conduct External Ear Examinations538
153Carry out intravenous infusion428
154Carry out blood collection from fixed or central lines430
155Diabetes Awareness430
156Introduction to the role and responsibilities of a Health Trainer646
157Establishing and developing relationships with communities while working as a Health Trainer420
158Enable individuals to change their behaviour to improve their health and wellbeing while working as a Health Trainer310
159Clinical Imaging Support Worker: Anatomy and Terminology525
160Clinical Imaging Support Worker: Fundamentals of Care324
161Clinical Imaging Support Worker: Radiation Protection and Awareness648
162The Use of Contrast Media in Clinical Imaging324
163Speech and Language Support for 11-16s: From Theory into Practice215
164Speech and Language Support for 5-11s: From Theory into Practice963
165Communication Support for 0-25s with Severe and Complex Needs: From Theory into Practice963
166Communication and relationships to promote thewellbeing and mental health of older people963

Work with babies and young children to promote their development and learning
Understand the development and learning of babies and young children
Be able to promote the development and learning of babies and young children
Understand the attachment needs of babies and young children
Be able to engage with babies and young children and be sensitive to their needs
Be able to work in partnership with carers in order to promote the learning and development of babies and young children
Engage in personal development in health, social care or children’s and young people’s settings
Understand what is required for competence in own work role
Be able to reflect on practice
Be able to evaluate own performance
Be able to agree a personal development plan
Be able to use learning opportunities and reflective practice to contribute to personal development
Support individuals with multiple conditions and/or disabilities
Understand the impact of multiple conditions and/or disabilities on individuals
Understand own role in supporting individuals with multiple conditions and/or disabilities
Understand the support available for individuals with multiple conditions and/or disabilities
Be able to assist individuals with multiple conditions and/or disabilities
Be able to evaluate the support provided to an individual to engage in activities
Support individuals who are bereaved
Understand the effects of bereavement on individuals
Understand principles for supporting individuals who are bereaved
Be able to support individuals toexpress their response to loss
Be able to support individuals who are bereaved
Understand the role of specialist agencies in supporting individuals who are bereaved
Be able to manage own feelings when providing support for individuals who are bereaved
 
Prepare for and carry out extended feeding techniques
Understand anatomy and physiology in relation to extended feeding
Understand extended feeding techniques
Understand legislation and agreed ways of working when using extended feeding techniques
Be able to manage risks relating to extended feeding
Be able to prepare for extended feeding
Be able to carry out and complete extended feeding techniques
Be able to maintain records and report on extended feeding
Provide support to continue recommended therapies
Understand the importance of supporting individuals to continue recommended therapies
Be able to encourage individuals to complete activities recommended by therapists
Be able to support individuals to continue recommended therapy
Be able to observe, record and report on observations during recommended therapy
Be able to contribute to evaluation and review of recommended therapies
Insert and secure nasogastric tubes
Understand current legislation, national guidelines, policies, protocols and good practice which impact on own role
Understand the purpose and functions of nasogastric tubes and associated procedures
Be able to prepare the insertion of a nasogastric tube
Be able to insert a nasogastric tube
Be able to provide aftercare for individuals following nasogastric tube insertion
Develop positive relationships with children and young people
Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to supporting parents/carers to care for babies during their first year
Understand the need for developing positive relationships with children and young people
Be able to establish positive relationships with children and young people
Be able to provide information and advice to children and young people
Provide advice and information to enable parents to promote the health and well-being of their newborn babies
Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to providing advice and information to parents/carers on the health and wellbeing of newborn babies
Understand the requirements for the health and well-being of newborn babies and their parents/carers
Be able to provide advice and information that enables parents/carers to meet the health and well-being needs of their newborn babies
Facilitate and monitor housing and accommodation services to support individuals with mental health needs
Understand legislation, national guidelines, policies, protocols and good practice guidelines related to working with housing and accommodation agencies supporting individuals with mental health needs
Understand the nature and operation of the housing sector as related to people with mental health needs
Be able to facilitate the arrangement of housing and accommodation services for individuals with mental health needs
Be able to monitor the provision of housing and accommodation services for individuals with mental health needs
Be able to keep records relating to individuals housing and accommodation
Collaborate in the assessment of environmental and social support in the community
Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to the provision of environmental and social support in the community
Understand how to assess the need for, and provision of, environmental and social support in the community
Be able to carry out assessments in collaboration with others to establish the need for, and provision, of environmental and social support in the community
Be able to plan changes to be made to the environment and social support with individuals and relevant others
Influencing Others at Work
Understand the value of networking
Care for the physical and nutritional needs of babies and young children
Be able to provide respectful physical care for babies and young children
Be able to provide routines for babies and young children that support their health and development
Be able to provide opportunities for exercise and physical activity
Be able to provide safe and protective environments for babies and young children
Be able to provide for the nutritional needs of babies under 18 months
Understand how to provide for the nutritional needs of young children from 18-36 months
Support families who have a child with a disability
Understand the impact on a family of having a child with a disability
Be able to support families who have a child with a disability
Be able to support families with a child with a disability to use informal networks and community resources
Be able to work in partnership with other professionals and agencies to support families with a child with a disability
Support individuals to manage their finances
Know how to accessinformation and adviceabout financial affairs
Be able to provide support for individuals to manage their finances

 
Be able to contribute to applying for financial assistance
Be able to contribute to reviewing support for managing finances
Obtain venous blood samples
Understand legislation, policy and good practice related to obtaining venous blood samples.
Understand the anatomy and physiology relating to obtaining venous blood samples.
Be able to prepare to obtain venous blood samples.
Be able to obtain venous blood samples.
Be able to prepare venous blood samples for transportation.
Implement therapeutic group activities
Understand the principles of therapeutic group activities
Be able to plan and prepare for therapeutic group activities
Be able to support individuals during therapeutic group activities
Be able to contribute to the evaluation of therapeutic group activities
Collate and communicate health information to individuals
Understand current legislation, national guidelines, policies, protocols and good practice in collating and communicating health information to individuals
Be able to identify the information to be collated and communicated
Be able to communicate health information
Provide information and advice to individuals on eating to maintain optimum nutritional status
Know factors which can affect the nutritional status of individuals
Know how to advise individuals on maintaining optimal nutritional status
Be able to obtain specific body measurements from individuals
Be able to provide individuals with information and advice on eating to maintain optimum nutritional status
Assist in the implementation of programmes to increase mobility, movement and functional independence
Understand current legislation, national guidelines, policies, protocols and good practice related to the implementation of programmes to restore mobility, movement and functional independence
Understand health topics related to restoring movement and functional independence
Understand treatment programmes related to restoring movement and functional independence
Be able to assist in implementing programmes to restore mobility, movement and functional independence
Be able to make records and provide information to the practitioner
Receive and handle clinical specimens within the sterile field
Understand how to receive and handle clinical specimens within the sterile field in line with health and safety guidance
Be able to receive and handle clinical specimens within the sterile field
Prepare anaesthetic environment and provide support for pre and post-operative anaesthesia and recovery
Understand health and safety measures specific to carrying out activities in the anaesthetic/recovery environment
Understand the parameters for clinical readings taken in the anaesthetic/recovery environment
Be able to prepare and maintain anaesthetic/recovery equipment for the reception of individuals
Be able to assist the registered practitioner in caring for individuals in the anaesthetic/recovery environment
Make recommendations for the use of physical resources in a health setting
Understand how to make recommendations for the use of physical resources in a health setting
Be able to gather and interpret information to inform expenditure proposals, in line with organisational plans and objectives
Be able to present proposals for expenditure for physical resources to stakeholders
Be able to negotiate proposals for expenditure for physical resources with stakeholders
Maintaining quality standards in the health sector
Understand how to provide a quality service within legislation, policies and procedures
Understand the importance of working with others to provide a quality service
Know how to monitor quality standards
Understand the importance of prioritising own workload to reduce risks to quality
Understand Models of Disability
Understand the difference between models of disability
Understand how the adoption of models of disability can shape an individual’s identity and experience
Understand how the adoption of models of disability can shape service delivery
Support individuals to access and use services and facilities
Understand factors that influence individuals’ access to services and facilities
Be able to support individuals to select services and facilities
Be able to support individuals to access and use services and facilities
Be able to support individuals to review their access to and use of services and facilities
Promote and implement health and safety in health and social care
Understand own responsibilities, and the responsibilities of others, relating to health and safety
Be able to carry out own responsibilities for health and safety
Understand procedures for responding to accidents and sudden illness
Be able to reduce the spread of infection
Be able to move and handle equipment and other objects safely
Be able to handle hazardous substances and materials
Be able to promote fire safety in the work setting
Be able to implement security measures in the work setting
Know how to manage stress
Support young people with a disability to make the transition into adulthood
Understand the steps and stages of moving from childhood into adulthood
Understand how having a disability may affect the process of moving from childhood into adulthood
Know the options for supporting a young person who has adisability to make the transition into adulthood
Be able to support a young person with a disability through transition into adulthood
Be able to support a young person to reflect on the transition
Understand mental well-being and mental health promotion
Understand the different views on the nature of mental well-being and mental health and the factors that may influence both across the life span
Know how to implement an effective strategy for promoting mental wellbeing and mental health with individuals and groups
Carry out vision screening
Understand current legislation, policy and good practice related to carrying out vision screening
Understand the factors related to vision screening
Be able to prepare to carry out vision screening
Be able to carry out vision screening
Be able to support individuals during and after the procedure
Assist professionals to support individuals from diverse linguistic and cultural backgrounds to access speech and language therapy services
Understand current legislation, national guidelines, policies, protocols and good practice related to supporting individuals from diverse linguistic and cultural backgrounds to access speech and language therapy services
Understand the communication needs and abilities of individuals from diverse linguistic and cultural backgrounds
Understand how to provide speech and language therapy related care and support for individuals from diverse linguistic and cultural backgrounds
Know the types of information and materials required to support individuals from diverse linguistic and cultural backgrounds to access speech and language therapy services
Be able to assist professionals in providing support for individuals and significant others from diverse linguistic and cultural backgrounds
Implement hydrotherapy programmes for individuals and groups
Understand current legislation, national guidelines, policies, protocols and good practice related to implementing hydrotherapy programmes
Know musculo skeletal aspects of the body
Understand the principles of hydrotherapy practice
Be able to implement hydrotherapy programmes
Be able to report to the practitioner on the outcomes of the hydrotherapy programme
Deliver exercise sessions to improve individuals’ health and wellbeing
Understand current legislation, national guidelines, policies, protocols and good practice related to delivering exercise sessions
Understand the role of exercise and its physical effects
Understand the principles and rationales for exercise programmes
Understand the use of exercise equipment
Be able to deliver exercise sessions
Provide support to the surgical team when preparing individuals for operative and invasive procedures
Understand how to prepare individuals for operative and invasive procedures in line with national guidelines, policies, protocols and good practice
Understand the factors to be considered in the choice of surgical instruments and supplementary items during operative procedures
Be able to support others to prepare individuals for operative and invasive procedures
Be able to select, handle and dispose of surgical instruments and supplementary items for operative and invasive procedures
Facilitate person centred assessment, planning, implementation and review
Understand the principles of person centred assessment and care planning
Be able to facilitate person centred assessment
Be able to contribute to the planning of care or support
Be able to support the implementation of care
Be able to monitor a care plans
Be able to facilitate a review of care plans and their implementation
Work in partnership with families to support individuals
Understand partnership working with families
Be able to establish and maintain positive relationships with families
Be able to plan shared approaches to the care and support of individuals with families
Be able to work with families to access support in their role as carers
Be able to exchange and record information about partnership work with families
Be able to contribute to reviewing partnership work with families
Be able to provide feedback about support for families
Support individuals to develop and run support groups
 
Understand the role of support groups
Be able to support individuals to assess the need for additional support groups
Be able to support individuals to develop their own support groups
Be able to support individuals to run support groups
Be able to support individuals to evaluate support groups
Monitor own work practice in health, social care or children’s and young people’s settings
 
Understand the importance of monitoring work practices
Be able to prepare to carry out monitoring activities
Be able to carry out monitoring activities
Be able to respond to the outcomes of monitoring activities
Perform first line calibration on clinical equipment to ensure it is fit for use
Understand current legislation, national guidelines, policies, protocols and good practice which impact on own role
Understand the procedures involved in the calibration of equipment
Be able to run tests on equipment
Be able to conclude and report on tests on equipment
Monitor and review individuals progress in relation to maintaining optimum nutritional status
Understand how to monitor and review individuals’ progress in relation to maintaining optimum nutritional status
Be able to monitor individuals’ progress in maintaining optimum nutritional status
Be able to support individuals to review their own progress in relationto maintaining optimum nutritional status
Give presentations to groups
Understand current legislation, national guidelines, policies, protocols and good practice related to group presentations.
Understand factors which contribute to effective group presentations.
Be able to plan a presentation to facilitate learning.
Be able to present information to a group.
Support individuals in undertaking their chosen activities
Understand current legislation, national guidelines, policies, protocols and good practice when supporting individuals to undertake chosen activities
Understand concepts for supporting individuals to undertake chosen activities
Be able to make plans with individuals to undertake chosen activities
Be able to support individuals to undertake chosen activities
Control the use of physical resources in a health setting
Understand how to control the use of physical resources in a health setting in line with local policy and protocol
Be able to advise team members on the control of expenditure and physical resource usage in a health setting
Be able to monitor expenditure and physical resource usage in a health setting
Support children and young people experiencing transitions
Understand the impact oftransitions on children and youngpeople
Understand how to support children and young people experiencing transitions
Understand influences on children and young people experiencing transitions
Promote communication in health, social care or children’s and young people’s settings
Understand why effective communication is important in the work setting
Be able to meet the communication and language needs, wishes and preferences of individuals
Be able to overcome barriers to communication
Be able to apply principles and practices relating to confidentiality
Contribute to the prevention of aggressive and abusive behaviourof people
Be able to take action to discourage aggressive and abusive behaviour of people
Understand the actions to take to discourage aggressive and abusive behaviour of people
Service improvement in the health sector
Understand how to evaluate own work and that of others to identify potential improvements
Understand how to make constructive suggestions about how services can be improved
Understand how to discuss and agree improvements with others
Understand how to make agreed improvements to own work and how to support others to make chang
Understand the process and experience of dementia
Understand the neurology of dementia.
Understand the impact of recognition and diagnosis of dementia.
Understand how dementia care must be underpinned by a person centred approach.
Understand Physical Disability
Understand the importance of differentiating between the individual and the disability
Understand the concept of physical disability
Understand the impact of living with a physical disability within society
Understand the importance of promoting inclusion and independence
Support individuals with a learning disability to access healthcare
Understand legislation, policies and guidance relevant to individuals with learning disabilities accessing healthcare
Understand the function of different healthcare services that an individual with learning disabilities may need to access
Understand the role of professionals within different healthcare services that a person with learning disabilities may need to access
Understand how plans for healthcare and regular health checks underpin long-term health and well-being for individuals with learning disabilities
Be able to complete and review plans for healthcare
Understand the issues that an individual with learning disabilities may face when accessing a variety of healthcare services
Be able to support an individual with learning disabilities when accessing a variety of healthcare services
Undertake urethral catheterisation processes
Understand relevant legislation, policy and good practice in relation to carrying out urethral catheterization
Understand the relevant anatomy and physiology
Be able to prepare to insert urethral catheters
Be able to insert urethral catheters
Be able to monitor and care for the urethral catheter after insertion
Be able to care for and support the individual during and after the procedure
Promote good practice in handling information in health and social care settings
Understand requirements for handling information in health and social care settings
Be able to implement good practice in handling information
Be able to support others to handle information
Understand mental health problems
Know the main forms of mental ill health
Know the impact of mental ill health on individuals and others in their social network
Perform routine Electrocardiograph _ECG_ Procedures
Understand current legislation, national guidelines, policies, protocols and good practice which impact on own role
Understand the purpose and functions of electrocardiographs
Be able to prepare to carry out routine electrocardiograph procedures
Be able to carry out routine electrocardiograph procedures
Undertake treatments and dressings of lesions and wounds
Understand safety measures specific to undertaking treatments and dressings of lesions and wounds
Understand wound infection and healing
Understand the rationale for carrying out procedures when treating wounds/lesions
Be able to prepare to treat and dress lesions and wounds
Be able to carry out treatments and dressings to lesions/wounds
Be able to record and report outcomes of the activities
Adapt and fit healthcare equipment, medical devices, assistive technology, or products, to meet individuals’ needs
Understand relevant legislation, policy and good practice related to adapting and fitting healthcare equipment, medical devices, assistive technology, associated systems or products to meet individuals’ needs
Understand anatomy and physiology relevant to adapting and fitting prescribed items to meet individuals’ needs
Understand specialist technical requirements of healthcare equipment, medical devices, assistive technology, associated systems or products
Be able to adapt prescribed items to meet individuals’ needs
Be able to fit prescribed items to meet the needs of individuals
Administer oral nutritional products to individuals
Understand how to administer oral nutritional products to individuals in line with current legislation, national guidelines, policies, protocols and good practice guidelines
Understand common nutritional products and their uses
Understand how to manage possible reactions to the use of nutritional products
Be able to prepare for oral administration of nutritional products
Be able to administer oral nutritional products to individuals
Be able to maintain stock of nutritional products
Promote effective communication with individuals with sensory loss
Understand the importance of effective two-way communication
Understand different methods that can support communication with individuals with sensory loss
Be able to support the individual with communication
Evaluate the effectiveness of methods of communication used to support an individual with sensory loss
Work with other professionals and agencies to support individuals with physical disability
Understand the contribution that other professionals and agencies can make to support individuals with physical disabilities
Be able to assess the needs of individuals with physical disabilities for inclusive social care provision
Be able to demonstrate partnership working
Support individuals to access housing and accommodation services
Understand support available to access housing and accommodation services
Be able to work with individuals to identify housing and accommodation services that meet their needs
Be able to work with individuals to plan to access housing and accommodation services
Be able to work with individuals to access housing and accommodation services
Be able to work with housing and accommodation services to meet the needs of individuals
Be able to contribute to the review of housing and accommodation services for individuals
Identify information requirements in a health context
Understand current legislation, national guidelines, policies, protocols and good practice related to identifying data requirements in a health context
Be able to find and select data requirements in a health context
Be able to prepare resources to retrieve the agreed data and information
Prepare and reproduce permanent radiographic images
Understand the legislation and codes of practice related to the preparation and reproduction of radiographic images
Understand the materials and techniques involved in preparing and reproducing permanent images
Prepare equipment and materials to process radiographic images
Carry out the processing of radiographic images
Monitor the processing procedure for radiographic images
Develop and prepare speech and language therapy resources for alternative and augmentative communication _AAC_ use
Understand how resources are used to support individuals who use alternative and augmentative communication (AAC) systems
Be able to determine the resource needs of individuals who use AAC systems
Be able to cost and order materials, equipment and resources for individuals who use AAC systems
Be able to develop resources for individuals who use AAC systems
Carry out wound drainage care
Understand safety measures specific to undertaking wound drainage care
Understand the principles of wound drainage and use of related equipment
Understand procedures and techniques involved in wound drainage
Be able to prepare for wound drainage care
Be able to carry out wound drainage care
Be able to record and report outcomes from procedure
Prepare and provide surgical instrumentation and supplementary items for the surgical team
Understand how to prepare and provide surgical instrumentation and items for the surgical team in line with health and safety procedures and protocols
Be able to prepare surgical instruments and supplementary items for the surgical team
Be able to provide surgical instruments and supplementary items for the surgical team
Be able to dispose of waste from the sterile field
Care for a newly born baby when the mother is unable to do so
Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to caring for newborn babies when the mother is unable to do so
Understand how to meet the physical, social, emotional and developmental needs of newborns
Be able to contribute to the safety of newborn babies within care
Be able to feed, bathe and clothe newborn babies in line with local policy and protocol
Understand Child and Young Person Development
Understand the expected pattern of development for children and young people from birth - 19 years.
Understand the factors that influence children and young people’s development and how these affect practice.
Understand how to monitor children and young people’s development and interventions that should take place if this is not following the expected pattern.
Understand the importance of early intervention to support the speech, language and communication needs of children and young people.
Understand the potential effects of transitions on children and young people’s development.
Provide support to maintain and develop skills for everyday life
Understand the context of supporting skills for everyday life
Be able to support individuals to plan for maintaining and developing skills for everyday life
Be able to support individuals to retain, regain or develop skills for everyday life
Be able to evaluate support for developing or maintaining skills for everyday life
Facilitate learning and development activities to meet individual needs and preferences
Understand the role of learning and development activities in meeting individual needs
Be able to identify learning and development activities to meet individual needs and preferences
Be able to plan learning and development activities with individuals
Be able to prepare for learning and development activities
Be able to facilitate learning and development activities with individuals
Be able to evaluate and review learning and development activities
Enable individuals with behavioural difficulties to develop strategies to change their behaviour
Understand how legislation, policies and practice affect the support provided to individuals to manage their behaviour.
Understand the factors that influence behaviour.
Be able to work with individuals to recognise the impact of their behaviour on others
Be able to enable people to develop strategies for changing behavioural responses
Be able to evaluate and review strategies for changing behavioural responses
Reprocess endoscopy equipment
Understand current legislation, national guidelines, policies, protocols and good practice related to the reprocessing of endoscopy equipment
Understand the procedures involved in reprocessing endoscopy equipment
Carry out the reprocessing procedure
Report and record on the reprocessing of endoscopy equipment
Support individuals with cognition and learning difficulties
Understand current legislation, national guidelines, policies, protocols and good practice related to supporting individuals with cognition and learning difficulties
Understand cognitive and learning difficulties
Be able to assist the therapist to prepare learning activities
Be able to support individuals with learning tasks
Be able to assist in reviewing learning
Assist in testing individuals’ abilities prior to planning physical activities
Understand current legislation, national guidelines, policies, protocols and good practice related to assisting in testing individuals prior to planning physical activities
Understand health related topics in relation to physical activities
Understand motivation factors for physical activities
Be able to carry out preparations to assess individuals’ ability to exercise
Be able to assist the practitioner to administer tests to assess individuals’ ability to exercise
Support individuals to manage dysphagia
Understand how to support individuals to manage dysphagia in line with current legislation, national guidelines, policies, protocols and good practice guidelines
Understand how dysphagia affects individuals
Know the importance of nutritional intake for individuals with dysphagia
Be able to support individuals in managing dysphagia by developing skills through participating in therapy programmes
Be able to provide information to colleagues regarding individuals’ treatment
Provide advice on foot care for individuals with diabetes
Understand good practice in diabetic foot care
Understand the factors affecting foot health in individuals with diabetes
Be able to discuss foot examination results with individuals/carers
Be able to advise individuals/carers on the management of foot health
Be able to complete records
Transport, transfer and position individuals and equipment within the perioperative environment
Understand the importance of health and safety measures when transporting, transferring and positioning individuals and equipment in the perioperative care environment
Understand the requirements for pressure area care in the perioperative environment
Be able to prepare to transport individuals within the perioperative care environment
Be able to assist in the transfer and positioning of individuals within the perioperative environment
Understand Sensory Loss
Understand the factors that impact on an individual with sensory loss
Understand the importance of effective communication for individuals with sensory loss
Understand the main causes and conditions of sensory loss
Know how to recognise when an individual may be experiencing sight and / or hearing loss and actions that may be taken
Support families who are affected by Acquired Brain Injury
Understand the impact on families who care for an individual who is in a minimally responsive or vegetative state
Understand the long term effects of acquired brain injury on family
Understand legislation that is relevant to carers of an individual effected by acquired brain injury
Be able to assess the support required by families who hold the primary caring role
Be able to work in partnership with other professionals and agencies
Support individuals during a period of change
Understand reasons for and responses to change
Be able to support individuals to plan how to manage or adapt to change
Be able to support individuals to manage or adapt to change
Be able to evaluate the support provided during a period of change
Perform intravenous cannulation
Understand current legislation, national guidelines, policies, protocols and good practice which impact on own role
Understand the purpose and functions of intravenous cannulation
Be able to prepare to carry out intravenous cannulation
Be able to carry out intravenous cannulation
Be able to monitor and report on the intravenous cannulation
Care for individuals with urethral catheters
Understand current legislation national guidelines, policies, protocols and good practice related to caring for individuals with urethral catheters
Understand the procedure of urethral catheterization
Understand the use and application of catheter care equipment
Be able to prepare individuals to carry out urethral catheters care
Be able to carry out care for individuals with urethral catheters
Be able to monitor and check individuals undergoing urethral catheter care
Conduct routine maintenance on clinical equipment
Understand current legislation, national guidelines, policies, protocols and good practice related to conducting routine maintenance on clinical equipment
Understand the procedures involved in conducting routine maintenance on clinical equipment
Prepare to carry out routine maintenance on clinical equipment
Carry out routine maintenance on clinical equipment
Report and record on routine maintenance carried out on clinical equipment
Assist and support individuals to use alternative and augmentative communication systems _AAC_
Understand current legislation, national guidelines, policies, protocols and good practice related to assisting and supporting individuals to use alternative and augmentative communication (AAC) systems
Understand how to assist and support the use of AAC systems
Understand how AAC systems support the needs of individuals
Be able to prepare AAC equipment for individuals to use
Be able to assist and support individuals to use AAC systems
Measure and record individuals’ body fluid balance in a perioperative environment
Understand safe procedures relating to measuring and recording individuals’ fluid balance in a perioperative environment
Be able to measure, record and review individuals’ body fluid balance in a perioperative environment
Be able to manage equipment after measuring individuals’ body fluid balance
Support parents/carers to interact with and care for their newborn baby
Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to supporting parents/carers to interact with and care for their newborn baby
Understand the importance of supporting parents/carers to interact and care for their newborn babies
Be able to support parents/carers in caring for, interacting with and forming bonds with their newborn babies
Be able to support parents/carers in feeding and keeping their babies clean and safe
Deliver training through demonstration and instruction
Understand how to deliver training through demonstration and instruction
Be able to deliver training by demonstration and instruction
Be able to review learning and training
Understand how duty of care contributes to safe practice
Know how to address conflicts or dilemmas that may arise between an individual’s rights and the duty of care
Know how to respond to complaints
Promote Child and Young Person Development.
Be able to assess the development needs of children or young people and prepare a development plan.
Be able to promote the development of children or young people.
Be able to support the provision of environments and services that promote the development of children or young people.
Understand how working practices can impact on the development of children and young people.
Be able to support children and young people’s positive behaviour.
Be able to support children and young people experiencing transitions.
Develop and sustain effective working relationships with staff in other agencies
Understand the context of working in partnership.
Develop effective working relationships with staff in other agencies
Sustain effective working relationships
Undertake physiological measurements
Understand relevant legislation, policy and good practice for undertaking physiological measurements
Understand the physiological states that can be measured
Be able to prepare to take physiological measurements
Be able to undertake physiological measurements
Be able to record and report results of physiological measurements
Undertake stoma care
Understand current legislation national guidelines, policies, protocols and good practice related to assessment for stoma care
Understand the anatomy and physiology in relation to conditions requiring stoma care
Be able to prepare individuals for stoma care
Be able to carry out stoma care for individuals
Be able to monitor and check individuals following stoma care
Assure the effective functioning of radiographic image processing equipment
Understand the legislation, policy and good practice guidelines related to assuring the effective functioning of radiographic image processing equipment
Understand the procedures and techniques involved in radiographic image processing equipment
Monitor the functioning of radiographic image processing equipment and environments
Report on the functioning of radiographic image processing equipment
Operate equipment for intraoperative cell salvage blood collection
Understand current legislation, national guidelines, policies, protocols and good practice related to the operation of equipment for intraoperative cell salvage blood collection
Understand blood physiology related to intraoperative cell salvage
Understand the rationale for intraoperative cell salvage blood collection
Understand the role and function of equipment used in intraoperative cell salvage blood collection
Understand the process and rationale of swab washing for intraoperative cell salvage blood collection
Be able to prepare to operate equipment for intraoperative cell salvage blood collection
Be able to collect intraoperative cell salvage blood
Advise and inform individuals on managing their condition
Understand good practice in identifying information requirements
Understand health conditions
Understand the effects of change on individuals’ lifestyles
Be able to ascertain the information and advice needs of individuals
Be able to agree plans with individuals to adapt their lifestyle
Assist others to monitor individuals’ progress in managing dysphagia
Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to monitoring individuals with dysphagia
Understand how to assist others in monitoring the progress of individuals with dysphagia
Know the action to take as a result of the monitoring undertaken
Be able to assist others in monitoring individual’s progress in managing dysphagia
Be able to report and record an individual’s progress in managing their dysphagia
Support carers to meet the care needs of individuals
Understand current legislation, national guidelines, policies, protocols and good practice related to supporting individuals in the community
Understand why some individuals may need to be supported
Understand how to ensure individuals receive the support they need from carers
Be able to support carers to meet the care needs of individuals
Maintain pharmaceutical stock
Be able to maintain a safe storage environment
Be able to carry out stock checks
Be able to deal with stock related problems
Be able to comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards
Be able to operate within the limitations of the job role
Anatomy and Physiology for Maternity Support Workers
Know the anatomy and physiology of the female reproductive system
Know the anatomy and physiology of the breast
Understand physical changes during pregnancy
Receive prescriptions from individuals
Ensure that the prescription declaration is complete
Complete financial transaction procedures
Provide the individual with relevant information
Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards
Operate within the limitations of the job role
Understand how to support individuals with autistic spectrum conditions
Understand the main characteristics of autistic spectrum conditions
Understand how autistic spectrum conditions can impact on the lives of individuals and those around them
Understand different theories and concepts about autism
Understand the legal and policy framework that underpins good practice in the support of individuals with autistic spectrum conditions
Understand how to achieve effective communication withindividuals with an autistic spectrum condition
Understand how to support individuals with an autistic spectrum condition
Support Individuals with Specific Communication Needs
Understand specific communication needs and factors affecting them
Be able to contribute to establishing the nature of specific communication needs of individuals and ways to address them
Be able to interact with individuals using their preferred communication
Be able to promote communication between individuals and others
Know how to support the use of communication technology and aids
Be able to review an individual’s communication needs and the support provided to address them
Obtain and test capillary blood samples
Understand how legislation, policy and good practice guidelines relate to obtaining and testing capillary blood samples.
Understand the anatomy and physiology in relation to obtaining and testing capillary blood samples.
Be able to prepare to obtain capillary blood samples.
Be able to obtain capillary blood samples.
Be able to test and record the results of blood samples.
Be able to pass on the results of blood samples.
Support individuals at the end of life
Understand the requirements of legislation and agreed ways of working to protect the rights of individuals at the end of life
Understand factors affecting end of life care
Understand advance care planning in relation to end of life care
Be able to provide support to individuals and key people during end of life care
Understand how to address sensitive issues in relation to end of life care
Understand the role of organisations and support services available to individuals and key people in relation to end of life care
Be able to access support for the individual or key people from the wider team
Be able to support individuals through the process of dying
Be able to take action following the death of individuals
Be able to manage own feelings in relation to the dying or death of individuals
Contribute to effective multidisciplinary team working
Understand the workings of the multidisciplinary team
Be able to participate in multidisciplinary team working
Be able to communicate effectively when working in a multidisciplinary team
Analyse and present health related data and information
Understand current legislation, national guidelines, policies, protocols and good practice related to the analysis and presentation of health related data and information
Prepare to analyse data and information and present outputs in a health context
Carry out analysis of data and information
Review and present outputs of the analysis
Remove wound drains
Understand current legislation, policy and good practice related to removing wound drains
Understand factors related to the removal of wound drains
Be able to prepare to remove wound drains
Be able to remove wound drains
Be able to care for and support the individual during and after the procedure
Develop activities and materials to enable individuals to reach specific communication goals
Know the normal patterns of learning and communication development of individuals
Understand how speech and language disorders can affect an individual’s learning, communication development and lifestyle
Understand how therapy programmes can enable individuals to achieve communication goals
Be able to develop activities and materials for therapy programmes based on the identified communication goals of individuals
Operate equipment for intraoperative cell salvage blood processing and complete intraoperative cell salvage blood process
Understand current legislation, national guidelines, policies, protocols and good practice related to operating equipment for intraoperative cell salvage blood processing and completing the intraoperative cell salvage blood process
Understand blood physiology in relation to processing intraoperative cell salvaged blood
Understand the rationale for using intraoperative cell salvage
Understand the process and rationale for swab washing in relation to intraoperative cell salvage
Understand the role and function of equipment used in intraoperative cell salvage
Understand the reinfusion process
Be able to prepare to operate equipment intraoperative cell salvage blood processing
Be able to operate equipment for processing intraoperative cell salvage blood and complete intraoperative cell salvage blood process
Support parents/carers and those in a parental role to care for babies during their first year
Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to supporting parents/carers to care for babies
Understand how to support the physical, social, emotional and cognitive development of babies during their first year
Be able to provide active support to parents/carers in relation to keeping their babies safe
Be able to provide active support to parents/carers to look after the health needs of their babies
Be able to provide active support to parents/carers in meeting the developmental needs of their babies
Obtain a client history
Understand current legislation, national guidelines, policies, protocols and good practice related to obtaining a client history
Be able to prepare to obtain a client history
Be able to obtain a client history
Manage the availability of physical resources to meet service delivery needs in a health setting
Understand how to manage the availability and use of physical resources in a health setting
Know factors which may have an effect on use of resources in a health setting
Be able to manage the availability and use of physical resources to meet service delivery needs
Administer medication to individuals, and monitor the effects
Understand legislation, policy and procedures relevant to administration of medication
Know about common types of medication and their use
Understand procedures and techniques for the administration of medication
Prepare for the administration of medication
Administer and monitor individuals’ medication
Undertake an in-process accuracy check of assembled prescribed items prior to the final accuracy check
Be able to confirm the prescription is suitable for dispensing
Be able to check dispensed items
Be able to resolve dispensing errors and near misses
Be able to confirm an in-process accuracy check
Be able to comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards
Be able to operate within the limitations of the job role
Promote equality and inclusion in health, social care or children’s and young people’s settings
Understand the importance of diversity, equality and inclusion
Be able to work in an inclusive way
Be able to promote diversity, equality and inclusion
Understand the impact of Acquired Brain Injury on individuals
Understand Acquired Brain Injury
Understand the impact on individuals of Acquired Brain Injury
Understand the specialist communication needs of an individual with Acquired Brain Injury
Understand the impact that personality changes can have on an individual and those providing support
Understand the impact of challenging behaviour
Support individuals to live at home
Understand the principles of supporting individuals to live at home
Be able to contribute to planning support for living at home
Be able to work with individuals to secure additional services and facilities to enable them to live at home
Be able to work in partnership to introduce additional services for individuals living at home
Be able to contribute to reviewing support for living at home
Promote person centred approaches in health and social care
Understand the application of person centred approaches in health and social care
Be able to work in a personcentred way
Be able to establish consent when providing care or support
Be able to implement and promote active participation
Be able to support the individual’s right to make choices
Be able to promote individuals well-being
Understand the role of risk assessment in enabling a person centred approach
Interact with and support individuals using telecommunications
Understand the legal and local requirements relating to the use of telecommunications when supporting individuals
Be able to use telecommunication technology
Be able to engage with individuals using telecommunications
Be able to identify and evaluate any risks or dangers for individuals during the interaction
Be able to terminate the interaction
Undertake tissue viability risk assessments
Understand the need for tissue viability risk assessment
Be able to undertake tissue viability risk assessment
Be able to record and report on tissue viability risk assessment
Understand when the risk assessment should be reviewed
Manufacture equipment or medical devices for individuals within healthcare
Understand current legislation, national guidelines, policies, protocols and good practice related to manufacture of medical devices
Prepare to carry out the manufacturing of equipment or medical devices
Carry out the manufacturing of equipment or medical devices
Monitor operations and conditions
Test and adjust the finished equipment or medical device
Provide support for individuals with communication and interaction difficulties
Understand current legislation, national guidelines, policies, protocols and good practice related to supporting individuals with communication and interaction difficulties
Understand current legislation, national guidelines, policies, protocols and good practice related to supporting individuals with communication and interaction difficulties
Understand normal and impaired communication
Understand methods of interacting with individuals with communication difficulties
Be able to support individuals with communication and interaction difficulties to carry out learning tasks and activities
Be able to support individuals with communication and interaction difficulties to communicate with others
Monitor individuals’ progress in relation to managing their body weight and nutrition
Understand how to monitor individuals’ progress in relation to managing their weight and nutrition in line with current legislation, national guidelines, policies, protocols and good practice guidelines
Be able to monitor individuals’ progress in managing their body weight
Be able to support individuals in reestablishing goals for further progress
Assist in implementing treatment programmes for individuals with severely reduced movement/mobility
Understand current legislation, national guidelines, policies, protocols and good practice which inform own role in assisting in treatment programmes for individuals with severely reduced movement/mobility
Understand anatomical and physiological issues related to providing treatment programmes for individuals with severely reduced movement/mobility
Understand treatment programmes for individuals with severely reduced movement/mobility
Be able to implement treatment programmes for individuals with severely reduced movement/mobility
Assist in the delivery of perioperative care and support to individuals
Understand the potential effects of the perioperative environment and procedures on individuals undergoing perioperative care
Be able to support individuals in a perioperative environment according to their care plan
Be able to monitor individuals in a perioperative environment according to the requirements of their care plans
Examine the feet of individuals with diabetes
Understand good practice in diabetic foot care
Understand the factors affecting foot health in individuals with diabetes
Be able to prepare to conduct an examination on the feet of individuals who have diabetes
Be able to conduct an examination on the feet of an individual with diabetes
Be able to report the outcome of foot examinations
Communicate with individuals about promoting their health and wellbeing while working as a Health Trainer
Analyse concepts of health and wellbeing
Understand factors influencing health and wellbeing
Encourage individuals to address issues relating to their health and wellbeing
Communicate appropriately with individuals
Understand How to Safeguard the Wellbeing of Children and Young People
Understand the main legislation, guidelines, policies and procedures for safeguarding children and young people.
Understand the importance of working in partnership with other organisations to safeguard children and young people.
Understand the importance of ensuring children and youngpeople’s safety and protection in the work setting.
Understand how to respond to evidence or concerns that a child or young person has been abused or harmed.
Understand how to respond to evidence or concerns that a child or young person has been bullied.
Understand how to work with children and young people to support their safety and wellbeing
Understand the importance of esafety for children and young people.
Support Children and Young People's Health and Safety
Understand how to plan and provide environments and services that support children and young people’s health and safety.
Be able to recognise and manage risks to health, safety and security in a work setting or off site visits.
Understand how to support children and young people to assess and manage risk for themselves.
Understand appropriate responses to accidents, incidents emergencies and illness in work settings and off site visits.
Develop Positive Relationship with Children, Young People and Others Involved in Their Care
Be able to develop positive relationships with children and young people.
Be able to build positive relationships with people involved in the care of children and young people.
Working Together for the Benefit of Children and Young People
Understand integrated and multiagency working.
Be able to communicate with others for professional purposes.
Be able to support organisational processes and procedures for recording, storing and sharing information.
Understand How to Support Positive Outcomes for Children and Young People
Understand how the social, economic and cultural environment can impact on the outcomes and life chances of children and young people.
Understand how practitioners can make a positive difference in outcomes for children and young people.
Understand the possible impact of disability, special requirements (additional needs) and attitudes on positive outcomes for children and young people.
Understand the importance of equality, diversity and inclusion in promoting positive outcomes for children and young people.
Assessment and planning with children and young people
Understand how to place children and young people at the centre of assessment and planning
Be able to participate in assessment and planning for children and young people towards the achievement of positive outcomes
Be able to work with children and young people to implement theplan for the achievement of positive outcomes
Be able to work with children and young people to review and update plans
Promote the wellbeing and resilience of children and young people
Understand the importance of promoting positive wellbeing and resilience of children and young people
Understand how to support the development of children and young people’s social and emotional identify and self-esteem in line with their age and level of understanding
Be able to provide children and young people with a positive outlook on their lives
Be able to respond to the health needs of children and young people
Professional practice in children and young people’s social care
Understand the legislation and policy framework for working with children and young people in social care work settings
Understand the professional responsibilities of working with children and young people
Be able to meet professional responsibilities by reflecting on own performance and practice
Be able to develop effective working relationships with professional colleagues
Understand the implications of equalities legislation for working with children, young people and families
Understand the value of diversity and the importance of equality and antidiscriminatory practice
Support individuals to prepare for and settle in to new home environments
Understand factors affecting a move to a new home environment
Be able to support individuals to prepare to move into new home environments
Be able to support individuals to settle into new home environments
Be able to support individuals to review the impact of new home environments
Promote positive behaviour
Understand how legislation, frameworks, codes of practice and policies relate to positive behaviour support.
Understand the context and use of proactive and reactive strategies.
Be able to promote positive behaviour.
Be able to respond appropriately to incidents of challenging behaviour.
Be able to support individuals and others following an incident of challenging behaviour.
Be able to review and revise approaches to promoting positive behaviour.
Support use of medication in social care settings
Understand the legislative framework for the use of medication in social care settings
Know about common types of medication and their use
Understand roles and responsibilities in the use of medication in social care settings
Understand techniques for administering medication
Be able to receive, store and dispose of medication supplies safely
Know how to promote the rights of the individual when managing medication
Be able to support use of medication
Be able to record and report on use of medication
Provide information and advice to children and young people
Understand the role of practitioners in providing information and advice to children and young people
Be able to establish and address the information and advice needs of children and young people
Be able to provide children and young people with appropriate information and advice to enable them to make informed choices
Support young people to move towards independence and manage their lives
Understand the way that young people move from dependence to independence
Be able to prepare young people for the practical challenges of independence
Be able to prepare young people for the emotional challenges of independence
Be able to prepare young people to assess personal risks and protect themselves
Work with children and young people in a residential care setting
Understand the legal, policy, rights and theoretical framework for residential care for children and young people
Understand own role and professional responsibilities in a residential care setting
Be able to work with children and young people through the day today activities involved in sharing a living space
Be able to work with children and young people in a residential setting
Be able to safeguard children and young people in a residential care setting
Support positive practice with children and young people with speech, language and communication needs
Understand the concept of positive practice when working with children and young people with speech, language and communication needs
Know how to work alongside speech, language and communication specialists to use appropriate strategies and targets to support children and young people
Be able to place children and young people at the centre of professional practice when working with children andyoung people with speech, language and communication needs
Understand how to work with others to support the social, emotional and cognitive needs of children and young people
Support children or young people in their own home
Understand roles and responsibilities in relation to supporting children or young people in their own home
Be able to build positive relationships with children or young people and their carers when working in their home
Be able to provide support for children or young people to engage in activities that meet their needs and preferences
Support positive attachments for children and young people
Understand the importance of positive attachment for the wellbeing of children and young people.
Understand how resilience can reduce vulnerability of children and young people to separation and loss.
Be able to promote positive attachments for children or young people.
Be able to develop own practice in supporting positive attachments for children or young people.
Support individuals with autistic spectrum conditions
Understand legislative frameworks that relate to individuals with autistic spectrum conditions
Understand the main characteristics of autistic spectrum conditions.
Be able to support individuals with autistic spectrum conditions.
Be able to support individuals with autistic spectrum condition with verbal and non-verbal communication.
Be able to support individuals with transitions and change.
Prepare, load and operate decontamination equipment
Be able to apply the standard procedures for preparing, loading and operating decontamination equipment.
Be able to apply the correct process to be used for the items to be decontaminated.
Be able to follow the manufacturers and organisational guidelines when cleaning of equipment and instruments.
Prepare re-useable medical devices for sterilization
Be able to prepare the decontaminated equipment in the clean room.
Be able to identify standard precautions for infection prevention.
Be able to pack medical devices for sterilisation.
Carry out sterilisation and product release of re-useable medical devices
Be able to handle medical devices in accordance with organisational policies.
Be able to demonstrate loading and unloading into the steriliser.
Understand the importance of following product release protocols.
Understand how to monitor the decontamination process
Understand how to monitor the decontamination process.
Understand the requirements and responsibilities for the decontamination process of medical devices.
Monitor and solve customer service problems
solve immediate customer service problems
identify repeated customer service problems and options for solving them
take action to avoid the repetition of customer service problems
understand how to monitor and solve customer service problems
Plan, allocate and monitor work of a team
Be able to plan work for a team.
Be able to allocate work across a team.
Be able to manage team members to achieve team objectives.
Be able to monitor and evaluate the performance of team members.
Be able to improve the performance of a team.
Understand Stroke Care Management
Understand how to support individuals to manage stroke according to legislation, policy and guidance
Understand specific communication factors affecting individuals following a stroke
Understand changing physical needs of individuals affected by stroke
Understand the impact of the effects of stroke on daily living
Understand the associated complications for an individual with stroke
Understand the importance of adopting a person centred approach in stroke care management
Conduct hearing assessments
Understand how to conduct hearing assessments in line with current legislation, national guidelines, policies, protocols and good practice guidelines
Know the anatomy and physiology of the ear related to hearing
Understand how to maintain equipment required to assess individuals’ hearing
Be able to prepare to conduct hearing assessments
Be able to conduct hearing assessments
Be able to record and report the results of hearing assessments
Conduct External Ear Examinations
Understand how to conduct external ear examinations in line with current legislation, national guidelines, policies, protocols and good practice guidelines
Know the anatomy of the ear as related to conducting ear examinations
Understand reasons for conducting an examination of the external ear
Be able to prepare to conduct external ear examinations
Be able to conduct external ear examinations
Be able to record and report results from external ear examinations
Carry out intravenous infusion
Understand current legislation, national guidelines, policies, protocols and good practice for performing intravenous cannulation
Understand the purpose and functions of intravenous infusion
Be able to prepare to carry out intravenous infusion
Be able to carry out intravenous infusion
Be able to monitor and report on the intravenous infusion
Carry out blood collection from fixed or central lines
Understand current legislation, national guidelines, policies, protocols and good practice which impact on own role
Understand the procedures involved in the collection of arterial blood
Be able to prepare to carry out blood collection
Be able to carry out blood collection procedures
Be able to record, report and forward on blood samples
Be able to monitor and report on blood collection
Diabetes Awareness
Understand diabetes and the associated implications
Know the most common types of diabetes and their causes
Understand how to implement a person-centred approach when supporting individuals with diabetes
Understand the nutritional needs of individuals with diabetes
Understand factors relating to an individual's experience of diabetes
Understand the importance of monitoring diabetes
Understand the links between diabetes and other conditions
Introduction to the role and responsibilities of a Health Trainer
Understand the role of a Health Trainer
Understand legislation and policies related to the role of the Health Trainer
Collect accurate information on clients
Manage and organise own time effectively
Improve own competence, knowledge and skills
Establishing and developing relationships with communities while working as a Health Trainer
Make contact with communities, organisations and groups
Collect accurate information on communities, organisations and groups
Develop working relationships with communities
Enable individuals to change their behaviour to improve their health and wellbeing while working as a Health Trainer
Encourage individuals to assess their behaviour
Establish 1-1 relationships with clients
Develop Personal Health Plans for individuals
Support individuals to achieve their plan
Support individuals to establish and maintain change
Keep records of work in line with organisational procedures
Clinical Imaging Support Worker: Anatomy and Terminology
Know how human anatomy is used in clinical imaging.
Know terminology used in clinical imaging settings.
Clinical Imaging Support Worker: Fundamentals of Care
Understand how to work safely in a range of modalities in clinical imaging.
Understand the skills needed to provide care in clinical imaging settings.
Be able to provide care in clinical imaging settings.
Be able to reflect on personal practice in working in clinical imaging settings.
Clinical Imaging Support Worker: Radiation Protection and Awareness
Understand the use of ionising radiation.
Understand a range of clinical imaging techniques.
Understand the legislation governing medical exposures.
Understand how radiation protection is used within the clinical imaging department.
The Use of Contrast Media in Clinical Imaging
Know types of contrast media used in clinical imaging.
Understand why contrast media are used in clinical imaging.
Understand how to care for patients undergoing contrast media imaging.
Speech and Language Support for 11-16s: From Theory into Practice
Understand the processes involved in communication and the link between language, learning, behaviour, and social and emotional development of 11-16s year olds.
Understand the role of non-verbal communication in the learning of 11- 16s year olds.
Be able to use appropriate styles of interaction to promote the communication skills of 11-16s year olds.
Know how to apply practical strategies to improve the listening and attention skills of 11-16s year olds.
Be able to encourage 11-16s year olds to use a range of memory strategies to improve their retention of information.
Know how to apply practical strategies to promote independent learning in 11-16s year olds.
Know how to monitor and apply practical strategies to support the receptive language skills of 11-16s year olds
Know how to promote the vocabulary development of 11-16s year olds.
Be able to use practical strategies to support the expressive language skills of 11-16s year olds.
Be able to identify and promote the social communication skills of 11-16s year olds.
Be able to apply strategies to support students with unclear speech.
Understand the link between speech and literacy skills in 11-16s year olds.
Know how to support a group of 11- 16s year olds with a range of speech, language and communication needs to positively engage in learning activities.
Be able to evaluate changes in personal practice
Speech and Language Support for 5-11s: From Theory into Practice
Understand the processes involved in communication and the link between language, learning, behaviour, and social and emotional development of 5-11 year olds.
Understand the role of non-verbal communication in the learning of 5- 11 year olds.
Know how to apply practical strategies to improve the listening and attention skills of 5-11 year olds
Know how to apply practical strategies to promote independent learning in 5-11 year olds.
Know how to monitor and apply practical strategies to develop the receptive language skills of 5-11 year olds.
Understand how to promote the vocabulary development of 5-11 year olds through multi-sensory learning.
Be able to use practical strategies to develop the expressive language skills of 5-11 year olds.
Be able to use appropriate styles of adult-child interaction to promote the communication skills of 5-11 year olds.
Be able to identify and promote the social communication skills of 5-11 year olds.
Be able to apply theoretical knowledge to support children with articulation and phonological difficulties.
Understand the link between speech and literacy skills in 5-11 year olds.
Know how to support a group of 5- 11 year olds with a range of speech,language and communication needs to positively engage in learning activities.
Be able to evaluate changes in personal practice.
Communication Support for 0-25s with Severe and Complex Needs: From Theory into Practice
Be able to identify the stage of communication of individuals with severe and complex communication needs.
Be able to use appropriate styles of interaction to promote the communication skills of individuals with severe and complex communication needs.
Be able to record detailed observations of individuals at varying levels of communication.
Know how to use appropriate strategies and activities to promote the communication skills of individuals with severe and complex communication needs.
Understand the meaning of key terms used within the field of severe communication difficulties.
Be able to promote choice-making by individuals with severe and complex communication needs.
Understand how play and/or exploring the environment is linked to the development of language and communication.
Be able to devise an accessible plan to promote the communication skills of individuals with severe and complex communication needs.
Be able to evaluate changes in personal practice.
Communication and relationships to promote the wellbeing and mental health of older people
Explain the principles that underpin effective communication and relationships
Apply principles in promoting effective communication and building relationships

Deliver training through demonstration and instructionUnderstand how to support individuals to manage dysphagia in line with current legislation, national guidelines, policies, protocols and good practice guidelines
Understand current legislation, national guidelines, policies, protocols and good practice related to supporting individuals with cognition and learning difficulties
Understand the legislation and codes of practice related to the preparation and reproduction of radiographic images
Understand the legislation and codes of practice related to the preparation and reproduction of radi

Achieving the Level 3 Award provides a significant competitive advantage, transforming your practical "know-how" into a regulated qualification that commands respect across the industry.

  • Advanced Clinical Authority: Gain recognized expertise in handling more complex care scenarios, which is essential for those seeking to move into Senior Care or Team Leader positions.
  • Ofqual & RQF Validation: Benefit from a qualification that is fully regulated and recognized by the CQC, ensuring your skills meet the highest national benchmarks for quality and safety.
  • Evidence-Based Assessment: Avoid the stress of traditional exams with a 100% portfolio-based model that uses your actual workplace performance as the primary evidence of your skill.
  • Foundation for Higher Education: Earn the necessary RQF credits to bridge the gap toward a Level 4 or 5 Management Diploma or a specialized Nursing degree.
  • Professional Versatility: The unit-based structure allows you to specialize in high-demand areas such as dementia, mental health, or palliative care, making you an indispensable asset to your employer.

Course Features

Duration: 4 to 6  months

166 Modules

Online Learning

Get in Touch

+44 2035 764371

+44 7441 396751

info@inspirecollege.co.uk

www.inspirecollege.co.uk

FAQ's About ProQual Level 3 Award in Healthcare and Social Care Support Skills

Yes. In terms of the Regulated Qualifications Framework (RQF), a Level 3 qualification is academically equivalent to an A-Level. This makes it an excellent credential for healthcare workers who wish to demonstrate advanced academic and practical ability for the purpose of university applications or internal promotions to Band 3 or 4 roles.

Absolutely. The ProQual framework is highly flexible. You can select optional units that are specifically tailored to Mental Health Support, Learning Disabilities, or Crisis Intervention. This ensures that your Level 3 Award is directly relevant to your specific clinical environment and patient demographic.

No, the ProQual Level 3 Award does not expire. It remains a permanent achievement on your professional record. However, it is standard practice within the healthcare sector to undergo regular "refresher training" for specific high-risk competencies like medication administration or safeguarding to stay current with legislative changes.

Yes. Unlike lower-level qualifications, the Level 3 Award offers a vast library of over 60 optional units. You can tailor your qualification to specialized environments, such as:

  • Clinical Support: Units on obtaining venous blood samples or performing first-line calibration on medical equipment.
  • Perioperative Care: Units on non-scrubbed circulating roles or surgical team support.
  • Pediatrics: Units on promoting development in babies and young children.

Absolutely. Because it is an Ofqual-regulated qualification, the ProQual Level 3 Award is nationally recognized across the entire UK healthcare landscape. Your credits are "portable," meaning they are recognized by the NHS, private hospitals, and community care providers alike, ensuring your professional status travels with you throughout your career.

One of the unique aspects of the Level 3 curriculum is the focus on Service Improvement. Several units allow you to analyze current workplace practices and suggest evidence-based improvements. This turns the qualification into a functional tool for your employer, proving that you are not just a care provider, but a proactive leader capable of enhancing the quality of care within the organization.

ProQual Qualifications

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