ProQual Level 2 Certificate in Healthcare and Social Care Support Skills

Accredited by ProQual

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The ProQual Level 2 Certificate in Healthcare and Social Care Support Skills is a premier, RQF-regulated qualification meticulously designed for individuals who aspire to excellence on the frontline of care. Unlike basic introductory courses, this Certificate serves as a rigorous professional benchmark, bridging the gap between entry-level tasks and clinical mastery. It is specifically engineered for care assistants, support workers, and healthcare professionals who require a comprehensive, validated skillset to navigate the complexities of modern residential, community, and hospital environments.

What sets this qualification apart is its unwavering focus on high-impact, practical competence. It empowers learners to deliver person-centered care that exceeds regulatory standards by prioritizing safety, dignity, and advanced support techniques. By aligning with the latest health and social care legislation, the program ensures that every graduate is not just a participant in the workforce, but a certified asset capable of managing diverse patient needs with precision and professional accountability.

The ProQual Level 2 Certificate is more than a credential—it represents a commitment to improving lives through care and support. By empowering learners with practical expertise and awareness, it prepares them to take on roles that make a real difference in communities, workplaces, and healthcare settings.

Prerequisites

Course Entry Requirements

The ProQual Level 2 Certificate is designed to be inclusive yet professionally focused, ensuring that candidates are positioned in environments where they can successfully demonstrate their practical expertise.

Educational Background: There are no formal academic prerequisites or specific prior qualifications required, making it accessible to those new to the sector or moving from different industries.
Employment Status: Candidates must be currently working or volunteering in a health or social care setting (such as a care home, hospital, or community care team) to allow for the gathering of real-world workplace evidence.
Age Requirement: The qualification is open to learners aged 16 and over, catering to both young apprentices and mature career-changers.
Language Proficiency: A functional command of English (speaking, reading, and writing) is essential to interpret care plans, maintain accurate records, and communicate effectively with service users.

Course Content

Detailed Curriculum Structure

To achieve the qualification candidates must achieve a minimum of 13 credits: a minimum of 8 credits must be from the Level 2 units and the remaining 5 credits can be from any combination of units from the Level 2 or Level 3 or Level 4 units

Mandatory Units

Sr#	Unit Title	Credit Value	GLH
1	Implement person centred approaches in health and social care	5	33
2	Principles of safeguarding and protection in health and social care	3	26
3	Assist in the administration of medication	4	25
4	Carry out personal hygiene for individuals unable to care for themselves	3	23
5	Support individuals with speech and language disorders to develop their communication skills	4	28
6	Perform the non-scrubbed circulating role for perioperative procedures	3	23
7	Minimise the risk of infection when transporting and storing healthcare waste	3	20
8	Assist in the issuing of prescribed items	3	15
9	Assist in the manufacture and assembly of medicinal products	7	20
10	Assist in the preparation of documentation, materials and other items for manufacture and assembly of medicinal products	10	40
11	Support individuals to carry out their own health care procedures	2	15
12	Provide support for therapy sessions	2	14
13	Contribute to the discharge of individuals to carers	2	14
14	Paediatric Emergency First Aid	1	10
15	Introduction to communication in health, social care or children’s and young people’s settings	3	23
16	Support individuals to meet personal care needs	2	16
17	Contribute to the safe use of medical devices in the perioperative environment	4	29
18	Causes and Spread of Infection	2	20
19	Prepare documentation, materials, components and other items for the preparation of aseptic products	6	10
20	Introduction to duty of care in health, social care or children’s and young people’s settings	1	9
21	Provide support for mobility	2	14
22	Assist others to plan presentations	2	16
23	Order Routine Pharmaceutical Stock	3	11
24	Dementia Awareness	2	17
25	Move and position individuals in accordance with their plan of care	4	26
26	Support individuals to manage continence	3	19
27	Handle information in health and social care settings	1	10
28	The role of the health and social care worker	2	14
29	Obtain and test specimens from individuals	2	12
30	Prepare individuals for healthcare activities	3	17
31	Assist in planning and evaluating learning activities	3	22
32	Assist the practitioner to carry out health care activities	2	13
33	Minimise the risk of infection during the removal of used linen	2	15
34	Inform an individual of discharge arrangements	2	13
35	Understand the context of supporting individuals with learning disabilities	4	35
36	Select and wear appropriate personal protective equipment for work in health care settings	2	15
37	Monitor and maintain the environment and resources during and after clinical / therapeutic activities	3	20
38	Prepare and dress for scrubbed clinical roles	4	28
39	Care for individuals with naso-gastric tubes	3	20
40	The principles of Infection Prevention and Contro	3	30
41	Assist with the provision of a pharmacy service to meet individuals’ needs	3	10
42	Contribute to the effectiveness of teams	3	5
43	Introduction to personal development in health, social care or children's and young people’s settings	3	23
44	Support individuals who are distressed	3	21
45	Support individuals undergoing healthcare activities	3	22
46	Prepare equipment for intraoperative cell salvage blood processing	4	26
47	Assist in receiving, handling and dispatching clinical specimens	2	17
48	Assist in the sale of medicines and products	8	50
49	Receive Pharmaceutical Stock	3	9
50	Prepare aseptic products	10	40
51	Prepare and apply dressings and drains to individuals in the perioperative environment	2	18
52	Planning and Monitoring Work	2	8
53	Cleaning, Decontamination and Waste Management	2	20
54	Ensure your own Actions Reduce risks to Health and Safety	2	8
55	Introduction to equality and inclusion in health, social care or children’s and young people’s settings	2	20
56	Provide agreed support for foot care	3	23
57	Contribute to health and safety in health and social care	4	33
58	Support independence in the tasks of daily living	5	33
59	Prepare equipment for intraoperative cell salvage blood collection	2	17
60	Maintaining quality standards in the health sector	1	8
61	Emergency First Aid Skills	1	10
62	Assemble prescribed items	3	15
63	Support participation in learning and development activities	3	23
64	Provide support for sleep	2	13
65	Remove wound closure materials	3	24
66	Support individuals to eat and drink	2	15
67	Undertake agreed pressure area care	4	30
68	Meet food safety requirements when providing food and drink for individuals	2	15
69	Understand loss and grief in end of life care	3	22
70	Understand how to work in end of life care	3	28
71	Service improvements in the health sector	2	15

Level 3 Units

Sr#	Unit Title	Credit Value	GLH
1	Work with babies and young children to promote their development and learning	6	45
2	Engage in personal development in health, social care or children’s and young people’s settings	3	10
3	Support individuals with multiple conditions and/or disabilities	4	31
4	Support individuals who are bereaved	4	30
5	Prepare for and carry out extended feeding techniques	4	27
6	Provide support to continue recommended therapies	3	20
7	Insert and secure nasogastric tubes	4	30
8	Develop positive relationships with children and young people	4	30
9	Provide advice and information to enable parents to promote the health and well-being of their newborn babies	3	22
10	Facilitate and monitor housing and accommodation services to support individuals with mental health needs	5	32
11	Collaborate in the assessment of environmental and social support in the community	4	23
12	Influencing Others at Work	1	6
13	Care for the physical and nutritional needs of babies and young children	6	45
14	Support families who have a child with a disability	3	23
15	Support individuals to manage their finances	3	20
16	Obtain venous blood samples	3	24
17	Implement therapeutic group activities	4	25
18	Collate and communicate health information to individuals	3	20
19	Provide information and advice to individuals on eating to maintain optimum nutritional status	5	38
20	Assist in the implementation of programmes to increase mobility, movement and functional independence	4	28
21	Receive and handle clinical specimens within the sterile field	4	30
22	Prepare anaesthetic environment and provide support for pre and post-operative anaesthesia and recovery	5	38
23	Make recommendations for the use of physical resources in a health setting	5	33
24	Maintaining quality standards in the health sector	2	13
25	Understand Models of Disability	3	26
26	Support individuals to access and use services and facilities	4	25
27	Promote and implement health and safety in health and social care	6	43
28	Support young people with a disability to make the transition into adulthood	5	40
29	Understand mental well-being and mental health promotion	3	14
30	Carry out vision screening	4	27
31	Assist professionals to support individuals from diverse linguistic and cultural backgrounds to access speech and language therapy services	5	35
32	Implement hydrotherapy programmes for individuals and groups	5	35
33	Deliver exercise sessions to improve individuals’ health and wellbeing	5	32
34	Provide support to the surgical team when preparing individuals for operative and invasive procedures	4	32
35	Facilitate person centred assessment, planning, implementation and review	6	45
36	Work in partnership with families to support individuals	4	27
37	Support individuals to develop and run support groups	3	24
38	Monitor own work practice in health, social care or children’s and young people’s settings	3	20
39	Perform first line calibration on clinical equipment to ensure it is fit for use	3	20
40	Monitor and review individuals progress in relation to maintaining optimum nutritional status	3	26
41	Give presentations to groups	4	26
42	Support individuals in undertaking their chosen activities	4	24
43	Control the use of physical resources in a health setting	3	25
44	Support children and young people experiencing transitions	3	28
45	Promote communication in health, social care or children’s and young people’s settings	3	10
46	Contribute to the prevention of aggressive and abusive behaviour of people	4	26
47	Service improvement in the health sector	3	20
48	Understand the process and experience of dementia	3	22
49	Understand Physical Disability	3	22
50	Support individuals with a learning disability to access healthcare	3	25
51	Undertake urethral catheterisation processes	4	28
52	Promote good practice in handling information in health and social care settings	2	16
53	Understand mental health problems	3	14
54	Perform routine Electrocardiograph ECG Procedures	4	30
55	Undertake treatments and dressings of lesions and wounds	4	25
56	Adapt and fit healthcare equipment, medical devices, assistive technology, or products, to meet individuals’ needs	6	37
57	Administer oral nutritional products to individuals	5	35
58	Promote effective communication with individuals with sensory loss	4	30
59	Work with other professionals and agencies to support individuals with physical disability	3	23
60	Support individuals to access housing and accommodation services	4	24
61	Identify information requirements in a health context	4	30
62	Prepare and reproduce permanent radiographic images	4	23
63	Develop and prepare speech and language therapy resources for alternative and augmentative communication AAC use	4	25
64	Carry out wound drainage care	4	32
65	Prepare and provide surgical instrumentation and supplementary items for the surgical team	6	43
66	Care for a newly born baby when the mother is unable to do so	4	32
67	Understand Child and Young Person Development	4	30
68	Provide support to maintain and develop skills for everyday life	4	28
69	Facilitate learning and development activities to meet individual needs and preferences	5	35
70	Enable individuals with behavioural difficulties to develop strategies to change their behaviour	8	41
71	Reprocess endoscopy equipment	4	30
72	Support individuals with cognition and learning difficulties	5	34
73	Assist in testing individuals’ abilities prior to planning physical activities	5	38
74	Support individuals to manage dysphagia	5	35
75	Provide advice on foot care for individuals with diabetes	3	23
76	Transport, transfer and position individuals and equipment within the perioperative environment	5	32
77	Understand Sensory Loss	3	21
78	Support families who are affected by Acquired Brain Injury	3	30
79	Support individuals during a period of change	4	29
80	Perform intravenous cannulation	4	34
81	Care for individuals with urethral catheters	4	30
82	Conduct routine maintenance on clinical equipment	4	30
83	Assist and support individuals to use alternative and augmentative communication systems _AAC	5	35
84	Measure and record individuals’ body fluid balance in a perioperative environment	4	23
85	Support parents/carers to interact with and care for their newborn baby	4	30
86	Deliver training through demonstration and instruction	3	21
87	Principles for implementing duty of care in health, social care or children’s and young people’s settings	1	5
88	Promote Child and Young Person Development	3	25
89	Develop and sustain effective working relationships with staff in other agencies	4	24
90	Undertake physiological measurements	3	23
91	Undertake stoma care	4	30
92	Assure the effective functioning of radiographic image processing equipment	4	25
93	Operate equipment for intraoperative cell salvage blood collection	5	40
94	Advise and inform individuals on managing their condition	5	31
95	Assist others to monitor individuals’ progress in managing dysphagia	5	38
96	Support carers to meet the care needs of individuals	5	30
97	Maintain pharmaceutical stock	3	4
98	Anatomy and Physiology for Maternity Support Workers	2	20
99	Receive prescriptions from individuals	3	15
100	Understand how to support individuals with autistic spectrum conditions	3	28
101	Support Individuals with Specific Communication Needs	5	35
102	Obtain and test capillary blood samples	4	30
103	Support individuals at the end of life	7	53
104	Contribute to effective multidisciplinary team working	3	20
105	Analyse and present health related data and information	4	30
106	Remove wound drains	4	27
107	Develop activities and materials to enable individuals to reach specific communication goals	5	38
108	Operate equipment for intraoperative cell salvage blood processing and complete intraoperative cell salvage blood process	5	39
109	Support parents/carers and those in a parental role to care for babies during their first year	5	36
110	Obtain a client history	3	22
111	Manage the availability of physical resources to meet service delivery needs in a health setting	5	33
112	Administer medication to individuals, and monitor the effects	5	30
113	Assist in the Issuing of Pharmaceutical Stock	4	5
114	Undertake an in-process accuracy check of assembled prescribed items prior to the final accuracy check	4	11
115	Promote equality and inclusion in health, social care or children’s and young people’s settings	2	8
116	Understand the impact of Acquired Brain Injury on individuals	3	28
117	Support individuals to live at home	4	25
118	Promote person centred approaches in health and social care	6	41
119	Undertake tissue viability risk assessments	3	26
120	Interact with and support individuals using telecommunications	5	36
121	Manufacture equipment or medical devices for individuals within healthcare	4	30
122	Provide support for individuals with communication and interaction difficulties	5	39
123	Monitor individuals’ progress in relation to managing their body weight and nutrition	3	26
124	Assist in implementing treatment programmes for individuals with severely reduced movement/mobility	5	29
125	Assist in the delivery of perioperative care and support to individuals	4	31
126	Examine the feet of individuals with diabetes	4	32

Level 4 Units

Sr#	Unit Title	Credit Value	GLH
1	Support disabled children and young people and those with specific requirements	6	45
2	Enable children and young people to understand their health and well-being	5	38
3	Develop and agree individualised care plans for babies and families	5	38

1. Implement Person-Centred Approaches in Health and Social Care

Understand the principles of person-centred care and its importance.
Apply individualized care planning to meet personal needs.
Promote dignity, choice, and independence in health and social care settings.
Support active participation and empowerment of individuals.
Understand the role of risk assessments in person-centred care.

2. Principles of Safeguarding and Protection in Health and Social Car

Identify signs and symptoms of abuse and neglect.
Understand legislation and policies related to safeguarding.
Implement reporting and responding procedures for safeguarding concerns.
Recognize the importance of confidentiality and information sharing in safeguarding.

3. Assist in the Administration of Medication

Understand the types, effects, and storage of medications.
Follow safe handling and administration procedures.
Recognize contraindications and potential side effects.
Maintain accurate documentation and reporting in medication administration.

4. Carry Out Personal Hygiene for Individuals Unable to Care for Themselves

Understand personal hygiene needs for individuals with disabilities or mobility issues.
Assist with bathing, dressing, oral care, and skincare safely and respectfully.
Promote dignity, comfort, and independence during hygiene routines.

5. Support Individuals with Speech and Language Disorders to Develop Their Communication Skills

Identify different types of speech and language difficulties.
Use effective communication techniques and assistive tools.
Encourage confidence and participation in communication activities.
Work collaboratively with speech therapists and caregivers.

6. Perform the Non-Scrubbed Circulating Role for Perioperative Procedures

Assist in maintaining a sterile surgical environment.
Support the surgical team by preparing and providing equipment.
Follow infection control protocols during procedures.

7. Minimise the Risk of Infection When Transporting and Storing Healthcare Waste

Understand the classification and disposal of healthcare waste.
Follow infection control measures to prevent contamination.
Ensure safe storage and handling of hazardous materials.

8. Assist in the Issuing of Prescribed Items

Understand prescription processes and legal requirements.
Assist in dispensing and providing guidance on medication use.
Ensure accurate record-keeping and inventory control.

9. Assist in the Manufacture and Assembly of Medicinal Products

Follow GMP (Good Manufacturing Practices) for safe medicine production.
Assist in weighing, measuring, and mixing ingredients.
Maintain sterile conditions during manufacturing.

10. Assist in the Preparation of Documentation, Materials, and Other Items for Manufacture and Assembly of Medicinal Products

Ensure accurate record-keeping and labeling.
Prepare raw materials and equipment for medicine production.
Maintain compliance with safety and regulatory standards.

11. Support Individuals to Carry Out Their Own Health Care Procedures

Encourage self-care and independence in managing health conditions.
Provide guidance and supervision when necessary.
Ensure individuals follow correct procedures and hygiene practices.

12. Provide Support for Therapy Sessions

Assist individuals in following therapy plans.
Support therapists by preparing materials and monitoring progress.
Encourage motivation and participation in therapy activities.

13. Contribute to the Discharge of Individuals to Carers

Assist with discharge planning and coordination.
Provide necessary information and instructions to carers.
Ensure the individual is safely transitioned from the healthcare setting.

14. Paediatric Emergency First Ai

Provide basic life support (CPR) and first aid for children.
Respond to common paediatric emergencies (choking, allergic reactions, injuries).
Follow emergency protocols and procedures.

15. Introduction to Communication in Health, Social Care, or Children’s and Young People’s Setting

Understand the importance of effective communication.
Use verbal, non-verbal, and alternative communication methods.
Adapt communication style to suit individual needs.

16. Support Individuals to Meet Personal Care Needs

Assist individuals with personal hygiene, grooming, and dressing.
Maintain dignity and respect during personal care.
Encourage independence and participation in self-care.

17. Contribute to the Safe Use of Medical Devices in the Perioperative Environment

Handle and operate medical devices safely.
Ensure devices are sterilized and maintained.
Follow infection control measures when using equipment.

18. Causes and Spread of Infection

Understand how microorganisms spread infections.
Identify common healthcare-associated infections.
Apply infection prevention strategies in care settings.

19. Prepare Documentation, Materials, Components, and Other Items for the Preparation of Aseptic Products

Maintain accurate documentation for sterile preparations.
Ensure all materials are contamination-free and prepared correctly.
Follow aseptic techniques in pharmaceutical preparation.

20. Introduction to Duty of Care in Health, Social Care, or Children’s and Young People’s Settings

Understand the legal and ethical responsibilities of duty of care.
Recognize and respond to potential risks and complaints.
Promote safe and responsible caregiving practices.

Earning this Certificate transforms your professional profile by moving beyond basic "on-the-job" learning into the realm of regulated, nationally recognized expertise.

Ofqual Recognition: Gain a qualification regulated by Ofqual and recognized by the CQC, providing instant credibility with employers across the UK healthcare landscape.
Comprehensive Skillset: Move beyond the "Award" level to cover a broader range of units, including safeguarding, infection control, and specialized support tasks tailored to your specific role.
No Examination Stress: Benefit from a 100% portfolio-based assessment model that evaluates your actual performance in the workplace rather than your ability to pass a written test.
Career Acceleration: Create a direct pathway to Level 3 Senior Care roles and specialized nursing associate programs by establishing a robust academic foundation.
Enhanced Earning Potential: Certified staff are frequently prioritized for higher-band roles (such as NHS Band 2 or 3) and specialized private sector positions.

Course Features

Duration: 100 GLH

71 Modules

Online Learning

Get in Touch

+44 2035 764371

+44 7441 396751

info@inspirecollege.co.uk

www.inspirecollege.co.uk

FAQ's About ProQual Level 2 Certificate in Healthcare and Social Care Support Skills

Absolutely. Because the assessment is based on "evidence of competence" generated during your normal working hours, it is specifically designed for full-time employees. There are no fixed term dates, allowing you to progress at a speed that fits your professional schedule.

Most graduates progress directly onto the Level 3 Diploma in Adult Care or specialized Level 3 certificates in areas like Lead Adult Care Worker. It also serves as a vital stepping stone for those aiming for a career in nursing or allied health professions.

The qualification is highly flexible, allowing you to choose units relevant to your daily work. This can include assisting with the administration of medication, supporting mobility and positioning, monitoring the effects of diet on health, or specialized units for dementia and mental health support.

The primary difference is the volume of learning and breadth of competency. While the Award is a "bite-sized" qualification (approx. 80 hours TQT) designed for specific task validation, the Certificate is more comprehensive (approx. 130–150 hours TQT). The Certificate allows you to select more optional units, making it the preferred choice for those seeking a more well-rounded professional profile.

Yes. The flexible structure of the Certificate allows you to choose optional units that specialize in your specific field. You can tailor your qualification to include units on Dementia Awareness, Learning Disability Support, or Mental Health Recovery, ensuring your certification is directly relevant to your current workplace.

The Care Quality Commission (CQC) requires evidence that staff are "competent, skilled, and experienced." Because this Certificate is an RQF-regulated qualification, the portfolio you produce serves as audited, third-party proof of your clinical and social care skills. It demonstrates to inspectors that the facility invests in a workforce that meets national safety and quality standards.

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ProQual Level 2 Certificate in Healthcare and Social Care Support Skills

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Prerequisites

Course Content

Mandatory Units

Level 3 Units

Level 4 Units

1. Implement Person-Centred Approaches in Health and Social Care

2. Principles of Safeguarding and Protection in Health and Social Car

3. Assist in the Administration of Medication

4. Carry Out Personal Hygiene for Individuals Unable to Care for Themselves

5. Support Individuals with Speech and Language Disorders to Develop Their Communication Skills

6. Perform the Non-Scrubbed Circulating Role for Perioperative Procedures

7. Minimise the Risk of Infection When Transporting and Storing Healthcare Waste

8. Assist in the Issuing of Prescribed Items

9. Assist in the Manufacture and Assembly of Medicinal Products

10. Assist in the Preparation of Documentation, Materials, and Other Items for Manufacture and Assembly of Medicinal Products

11. Support Individuals to Carry Out Their Own Health Care Procedures

12. Provide Support for Therapy Sessions

13. Contribute to the Discharge of Individuals to Carers

14. Paediatric Emergency First Ai

15. Introduction to Communication in Health, Social Care, or Children’s and Young People’s Setting

16. Support Individuals to Meet Personal Care Needs

17. Contribute to the Safe Use of Medical Devices in the Perioperative Environment

18. Causes and Spread of Infection

19. Prepare Documentation, Materials, Components, and Other Items for the Preparation of Aseptic Products

20. Introduction to Duty of Care in Health, Social Care, or Children’s and Young People’s Settings

Course Features

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