In the dynamic world of tourism and hospitality, professionals need advanced skills and comprehensive knowledge to navigate the industry’s complexities and drive success. The OTHM Level 5 Extended Diploma in Tourism and Hospitality Management is a premier qualification designed for individuals aspiring to elevate their careers in this vibrant sector. This diploma provides an in-depth exploration of key concepts and practices essential for effective management in tourism and hospitality.
The OTHM Level 5 Extended Diploma in Tourism and Hospitality Management offers a rigorous and well-rounded education in the field, preparing students to take on leadership roles and excel in various aspects of tourism and hospitality. Whether you are looking to advance in your current role or seeking new opportunities within the industry, this diploma equips you with the tools and knowledge needed to succeed.
The diploma curriculum is meticulously designed to cover critical areas of tourism and hospitality management. Students will start with a thorough understanding of the fundamental principles of the industry, including the structure and operations of tourism and hospitality organizations. This foundational knowledge is crucial for developing effective management strategies and delivering exceptional guest experiences.
Beyond acquiring knowledge and skills, the Level 5 Extended Diploma is a journey of personal growth and self-discovery. Explore your passions, challenge yourself to think critically, and emerge as a confident, capable leader ready to make a difference in the world. Don’t let your dreams remain just dreams. Enroll in the OTHM Level 5 Extended Diploma today and embark on a journey of endless possibilities in the dynamic world of tourism and hospitality.
The OTHM Level 5 Extended Diploma in Tourism and Hospitality Management is a qualification offered by OTHM Qualifications, a UK-based awarding organization. This diploma is designed to provide learners with the knowledge, understanding, and skills needed for a successful career in the tourism and hospitality industry.
The Level 5 Extended Diploma is typically suited for individuals who aspire to progress to higher education or into employment within the tourism and hospitality sector. It covers a wide range of topics relevant to the industry, including tourism planning and development, customer service management, marketing strategies, human resource management, and financial management within tourism and hospitality contexts.
The program aims to equip learners with practical skills and theoretical knowledge necessary for managing and operating within the tourism and hospitality sector effectively. It often involves a combination of classroom-based learning, practical training, assignments, and assessments.
Upon successful completion of the OTHM Level 5 Extended Diploma in Tourism and Hospitality Management, learners may pursue further education, such as university-level study, or seek employment opportunities in various sectors of the tourism and hospitality industry, including hotels, restaurants, travel agencies, event management companies, and tourist attractions.
The OTHM Level 5 Extended Diploma in Tourism and Hospitality Management qualification consists of twelve mandatory units, 240 credits, 2400 hours Total Qualification Time (TQT) and the recommended Guided Learning Hours (GLH) for this qualification is a minimum of 1200 hours.
To achieve the OTHM Level 5 Extended Diploma in Tourism and Hospitality Management, learners must achieve 240 credits, of which 120 credits are at Level 4 (6 units) and 120 credits are at Level 5 (6 units).
Level 4 Units
| Sr# | Unit Title | Credit Hours |
|---|---|---|
| 1 | Academic Writing and Research Skills | 20 |
| 2 | Business Environment for Tourism and Hospitality | 20 |
| 3 | Services Marketing in Tourism and Hospitality | 20 |
| 4 | Sustainability in Tourism and Hospitality | 20 |
| 5 | Events Management | 20 |
| 6 | The Development of the Tourism and Hospitality Industry | 20 |
Level 5 Units
| Sr# | Unit Title | Credit Hours |
|---|---|---|
| 1 | Digital Marketing Management for Tourism and Hospitality | 20 |
| 2 | Operations Management | 20 |
| 3 | Management Accounting | 20 |
| 4 | Management of Human Resources | 20 |
| 5 | Customer Relationship Management | 20 |
| 6 | Contemporary Issues in Tourism and Hospitality | 20 |
The OTHM Level 5 Extended Diploma in Tourism and Hospitality Management is designed for individuals who have a passion for the tourism and hospitality industry and aspire to pursue a career within this dynamic field. This course is ideal for:
- Recent Graduates: Individuals who have completed their secondary education or equivalent and are looking to enter the tourism and hospitality industry.
- Career Changers: Professionals from other industries who are interested in transitioning into the tourism and hospitality sector and require the necessary skills and knowledge to succeed in new roles.
- Hospitality Professionals: Individuals already working in the tourism and hospitality industry who seek to enhance their skills, advance their careers, or gain formal recognition for their expertise.
- Entrepreneurs: Aspiring entrepreneurs who wish to start their own tourism-related businesses, such as boutique hotels, travel agencies, tour operators, or event management companies, and need a comprehensive understanding of the industry.
- Global Citizens: People with a keen interest in travel, culture, and hospitality, who want to explore diverse cultures, work in international settings, and embrace the global nature of the tourism and hospitality industry.
- Individuals Seeking Personal Growth: Anyone who desires personal growth, development of leadership skills, and the opportunity to explore their passions within the dynamic and ever-evolving world of tourism and hospitality.
OTHM Level 5 Extended Diploma caters to individuals from various backgrounds and experiences who share a common interest in pursuing a fulfilling career in tourism and hospitality management. Whether you’re a newcomer to the industry or a seasoned professional looking to enhance your skills, this course provides the foundation and resources to help you achieve your goals.
Learning Outcomes for the OTHM Level 5 Extended Diploma in Tourism and Hospitality Management
Level 4 units
Academic Writing and Research Skills
- Understand the concept and purpose of academic research and writing.
- Understand how to conduct academic research.
- Be able to demonstrate critical thinking skills.
- Understand how to construct a reliable and valid academic argument.
Business Environment for Tourism And Hospitality
- Know about the nature and role of public sector organisations in the tourism and hospitality industry.
- Know about the nature and role of private sector organisations in the tourism and hospitality industry.
- Be able to analyse the internal environment in which tourism and hospitality businesses operate.
- Be able to analyse the external environment in which tourism and hospitality businesses operate.
Services Marketing in Tourism and Hospitality
- Understand the principles of services marketing in the tourism and hospitality industry
- Know about the components of the marketing mix.
- Know about the principles of consumer behaviour in the tourism and hospitality industry.
- Understand the nature and importance of customer service in the tourism and hospitality industry.
- Sustainability in Tourism and Hospitality
- Understand sustainability and the sustainable development concept.
- Understand the impacts of the tourism and hospitality industry on destinations.
- Understand the principles of sustainable tourism.
- Understand sustainability initiatives in tourism and hospitality businesses
Events Management
- Understand different types of events.
- Understand the different types of events that take place within the tourism and hospitality industry.
- Understand the characteristics of the Meetings, Incentives, Conferences & Exhibitions (MICE) sector
- Understand the impact that events can have on tourism destinations.
The Development of the Tourism and Hospitality Industry
- Understand the main factors affecting the development of the tourism and hospitality industry.
- Know about the factors affecting consumer demand within the tourism and hospitality industry
Level 5 units
Digital Marketing Management for Tourism and Hospitality
- Understand the principles of digital marketing management.
- Know about the role and function of digital marketing management in tourism and hospitality businesses.
- Understand the digital marketing environment for tourism and hospitality
- Be able to conduct market research in the digital environment for the tourism and hospitality industry.
Operations Management
- Know about the ways in which effective operations management can benefit tourism and hospitality businesses.
- Understand processes, systems and planning methods used in operations management.
- Understand the role of operations management in tourism and hospitality.
- Understand the principles of visitor attraction management in the tourism industry.
Management Accounting
- Know about the context and purpose of finance and accounting in the tourism and hospitality industry.
- Be able to prepare financial statements for different types of businesses.
- Be able to interpret financial statements.
- Understand how a tourism or hospitality business could manage its working capital and revenue management.
The Management of Human Resources
- Understand the purpose and objectives of human resource management.
- Understand the functions of human resource management.
- Understand how internal and external factors impact the human resource management function.
- Understand modern development in human resource management function in a business.
Tourism and Hospitality Customer Relationship Management
- Know about customer relationship management in the tourism and hospitality industry
- Understand the nature of customer decision making.
- Understand the importance of teamwork in the context of managing customer relations.
- Understand how to effectively monitor and communicate levels of customer service.
Contemporary Issues in Tourism and Hospitality
- Understand contemporary issues that are influencing the development of the tourism and hospitality industry
- Understand the impacts of contemporary issues on the tourism and hospitality industry.
- Understand the impact of current trends on the development of the tourism and hospitality industry.
- Understand the impacts of change on the tourism and hospitality industry.
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Fee Structure for OTHM Level 5 Extended Diploma in Tourism and Hospitality Management
Future Progression
Upon successfully completing the OTHM Level 5 Extended Diploma in Tourism and Hospitality Management, learners open doors to a myriad of academic advancements, notably the opportunity to pursue the OTHM Level 6 Diploma in Tourism and Hospitality Management qualification.
With accreditation and regulation from Ofqual (Office of the Qualifications and Examinations Regulation), learners may qualify for direct entry into the third year of a three-year UK Bachelor’s degree programme. This pathway facilitates seamless academic progression and enhances prospects for further education and professional growth in the vibrant tourism and hospitality industry.
