OTHM Level 5 Extended Diploma in Tourism and Hospitality Management

Are you ready to dive into the dynamic world of tourism and hospitality? The OTHM Level 5 Extended Diploma in Tourism and Hospitality Management is your gateway to a rewarding career in one of the world’s most vibrant industries. Developed by OTHM Qualifications, a globally recognized awarding body, this diploma program is designed to equip you with the skills, knowledge, and confidence needed to thrive in diverse roles within the tourism and hospitality sector.

Our comprehensive curriculum covers a wide spectrum of topics essential to success in the industry. From strategic planning and customer service to marketing, human resources, and financial management, you’ll gain practical insights and theoretical understanding that are directly applicable to real-world scenarios. Our experienced faculty, comprised of industry experts, are dedicated to providing personalized guidance and support to help you succeed every step of the way.

With flexible learning options available, including face-to-face instruction and online learning, you can tailor your learning experience to fit your schedule and preferences. Whether you’re a recent graduate, a career changer, or an aspiring industry professional, the OTHM Level 5 Extended Diploma will open doors to exciting career opportunities around the globe. From hotels and resorts to travel agencies and event management companies, the possibilities for career advancement are endless.

Beyond acquiring knowledge and skills, the Level 5 Extended Diploma is a journey of personal growth and self-discovery. Explore your passions, challenge yourself to think critically, and emerge as a confident, capable leader ready to make a difference in the world. Don’t let your dreams remain just dreams. Enroll in the OTHM Level 5 Extended Diploma today and embark on a journey of endless possibilities in the dynamic world of tourism and hospitality.

The OTHM Level 5 Extended Diploma in Tourism and Hospitality Management is a qualification offered by OTHM Qualifications, a UK-based awarding organization. This diploma is designed to provide learners with the knowledge, understanding, and skills needed for a successful career in the tourism and hospitality industry.

The Level 5 Extended Diploma is typically suited for individuals who aspire to progress to higher education or into employment within the tourism and hospitality sector. It covers a wide range of topics relevant to the industry, including tourism planning and development, customer service management, marketing strategies, human resource management, and financial management within tourism and hospitality contexts.

The program aims to equip learners with practical skills and theoretical knowledge necessary for managing and operating within the tourism and hospitality sector effectively. It often involves a combination of classroom-based learning, practical training, assignments, and assessments.

Upon successful completion of the OTHM Level 5 Extended Diploma in Tourism and Hospitality Management, learners may pursue further education, such as university-level study, or seek employment opportunities in various sectors of the tourism and hospitality industry, including hotels, restaurants, travel agencies, event management companies, and tourist attractions.

The OTHM Level 5 Extended Diploma in Tourism and Hospitality Management qualification consists of twelve mandatory units, 240 credits, 2400 hours Total Qualification Time (TQT) and the recommended Guided Learning Hours (GLH) for this qualification is a minimum of 1200 hours.

To achieve the OTHM Level 5 Extended Diploma in Tourism and Hospitality Management, learners must achieve 240 credits, of which 120 credits are at Level 4 (6 units) and 120 credits are at Level 5 (6 units).

Level 4 Units

Sr#Unit TitleCredit Hours
1Academic Writing and Research Skills20
2Business Environment for Tourism and Hospitality20
3Services Marketing in Tourism and Hospitality20
4Sustainability in Tourism and Hospitality20
5Events Management20
6The Development of the Tourism and Hospitality Industry20

Level 5 Units

Sr#Unit TitleCredit Hours
1Digital Marketing Management for Tourism and Hospitality20
2Operations Management20
3Management Accounting20
4Management of Human Resources20
5Customer Relationship Management20
6Contemporary Issues in Tourism and Hospitality20


The OTHM Level 5 Extended Diploma in Tourism and Hospitality Management is designed for individuals who have a passion for the tourism and hospitality industry and aspire to pursue a career within this dynamic field. This course is ideal for:

  1. Recent Graduates: Individuals who have completed their secondary education or equivalent and are looking to enter the tourism and hospitality industry.
  2. Career Changers: Professionals from other industries who are interested in transitioning into the tourism and hospitality sector and require the necessary skills and knowledge to succeed in new roles.
  3. Hospitality Professionals: Individuals already working in the tourism and hospitality industry who seek to enhance their skills, advance their careers, or gain formal recognition for their expertise.
  4. Entrepreneurs: Aspiring entrepreneurs who wish to start their own tourism-related businesses, such as boutique hotels, travel agencies, tour operators, or event management companies, and need a comprehensive understanding of the industry.
  5. Global Citizens: People with a keen interest in travel, culture, and hospitality, who want to explore diverse cultures, work in international settings, and embrace the global nature of the tourism and hospitality industry.
  6. Individuals Seeking Personal Growth: Anyone who desires personal growth, development of leadership skills, and the opportunity to explore their passions within the dynamic and ever-evolving world of tourism and hospitality.

OTHM Level 5 Extended Diploma caters to individuals from various backgrounds and experiences who share a common interest in pursuing a fulfilling career in tourism and hospitality management. Whether you’re a newcomer to the industry or a seasoned professional looking to enhance your skills, this course provides the foundation and resources to help you achieve your goals.

The learning outcomes of the OTHM Level 5 Extended Diploma in Tourism and Hospitality Management are designed to equip learners with the necessary knowledge, skills, and competencies to excel in various roles within the tourism and hospitality industry. Upon successful completion of the program, learners should be able to:

  1. Understand the Tourism and Hospitality Industry: Demonstrate a comprehensive understanding of the tourism and hospitality sector, including its structure, trends, and key stakeholders.
  2. Apply Strategic Planning and Management Principles: Apply strategic planning and management principles to develop effective strategies for tourism and hospitality businesses, considering factors such as market analysis, competitive positioning, and sustainability.
  3. Deliver Exceptional Customer Service: Develop and implement strategies to deliver exceptional customer service experiences that meet and exceed guest expectations, enhance customer satisfaction, and foster long-term loyalty.
  4. Utilize Marketing Strategies: Apply marketing principles and techniques to promote tourism and hospitality products and services, effectively target diverse consumer segments, and maximize revenue opportunities.
  5. Manage Human Resources: Demonstrate proficiency in human resource management practices, including recruitment, training, performance evaluation, and employee relations, to build and sustain high-performing teams within tourism and hospitality organizations.
  6. Understand Financial Management: Understand financial management concepts and techniques relevant to the tourism and hospitality industry, including budgeting, revenue management, cost control, and financial analysis, to ensure fiscal sustainability and profitability.
  7. Develop Operational Excellence: Develop skills in operational management, including facility management, food and beverage operations, accommodation services, and event management, to ensure smooth and efficient operations in tourism and hospitality establishments.
  8. Understand Legal and Ethical Considerations: Understand the legal and ethical considerations relevant to the tourism and hospitality industry, including regulatory compliance, ethical business practices, and cultural sensitivities, to mitigate risks and uphold industry standards.
  9. Apply Technology Solutions: Utilize technology solutions and digital platforms effectively to enhance guest experiences, streamline operations, and drive innovation within tourism and hospitality organizations.
  10. Demonstrate Leadership and Professionalism: Demonstrate leadership qualities, professionalism, and ethical behavior in all aspects of tourism and hospitality management, fostering a positive organizational culture and contributing to the overall success of the industry.

By achieving these learning outcomes, learners will be well-prepared to pursue a wide range of career opportunities in the dynamic and ever-evolving field of tourism and hospitality management, both domestically and internationally.

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Fee Structure for OTHM Level 5 Extended Diploma in Tourism and Hospitality Management

Future Progression

Upon successfully completing the OTHM Level 5 Extended Diploma in Tourism and Hospitality Management, learners open doors to a myriad of academic advancements, notably the opportunity to pursue the OTHM Level 6 Diploma in Tourism and Hospitality Management qualification.

With accreditation and regulation from Ofqual (Office of the Qualifications and Examinations Regulation), learners may qualify for direct entry into the third year of a three-year UK Bachelor’s degree programme. This pathway facilitates seamless academic progression and enhances prospects for further education and professional growth in the vibrant tourism and hospitality industry.

FAQ’s About OTHM Level 5 Extended Diploma in Tourism and Hospitality Management

Typically, learners must have completed secondary education or its equivalent to enroll in the Level 5 Extended Diploma program. Specific entry requirements may vary depending on the institution delivering the course.

The curriculum covers a wide range of topics relevant to the tourism and hospitality industry, including tourism planning and development, customer service management, marketing strategies, human resource management, financial management, and operational excellence.

Yes, you can attend online classes.

Yes, International students can enroll in Level 5 Extended Diploma in Tourism and Hospitality Management.

Yes, the OTHM Level 5 Extended Diploma is recognized globally for its quality and relevance to the tourism and hospitality sector. OTHM is a reputable awarding organization, and its qualifications are respected by employers and educational institutions worldwide.

Yes, successful completion of the Level 5 Extended Diploma opens up opportunities for further academic progression. Learners may choose to pursue higher-level qualifications such as the OTHM Level 6 Diploma in Tourism and Hospitality Management or gain direct entry into the third year of a UK Bachelor’s degree programme.

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