OTHM Level 5 Diploma in Tourism and Hospitality Management

Are you eager to transform your love for travel and hospitality into a rewarding career journey? Look no further than the OTHM Level 5 Diploma in Tourism and Hospitality Management—a pathway to excellence in the vibrant world of tourism and hospitality. At OTHM, we’re committed to delivering top-tier education that empowers you with the skills and knowledge needed to thrive in this dynamic industry.

Our program stands out for its comprehensive curriculum, meticulously designed to cover every essential aspect of tourism and hospitality. From mastering hospitality operations to honing your strategic management skills, we provide a well-rounded education that prepares you for the challenges and opportunities ahead.

What sets OTHM apart is our dedication to practical learning. We believe in equipping you with hands-on experience that translates seamlessly into the workplace. With guidance from industry experts and seasoned practitioners, you’ll gain invaluable insights and real-world perspectives that set you apart from the competition.

Flexibility is key to success, and that’s why OTHM offers a range of study options tailored to your needs. Whether you prefer full-time immersive learning or part-time study to accommodate your busy schedule, we’ve got you covered. Our online and in-person classes ensure that you can pursue your dreams without compromising your commitments.

The OTHM Level 5 Diploma opens doors to a wealth of exciting career opportunities. Whether you envision managing luxury hotels, orchestrating unforgettable events, or shaping the future of tourism through sustainable practices, our diploma equips you with the tools to turn your aspirations into reality.

Don’t let your dreams wait another day. Take the first step towards a fulfilling career in tourism and hospitality with OTHM. Enroll now and embark on a journey of discovery, growth, and endless possibilities. Your future starts here unlock your potential with OTHM!


The OTHM Level 5 Diploma in Tourism and Hospitality Management is a qualification offered by OTHM (Organization for Tourism and Hospitality Management). OTHM is an internationally recognized awarding organization based in the United Kingdom, offering various vocational qualifications across a range of sectors including tourism, hospitality, business, and management.

The Level 5 Diploma in Tourism and Hospitality Management is designed to provide learners with a comprehensive understanding of the tourism and hospitality industry, including its operational aspects, management principles, and strategic perspectives. The diploma program typically covers topics such as tourism marketing, hospitality operations management, customer service, strategic management, tourism policy and planning, event management, and sustainable tourism practices.

This diploma is suitable for individuals seeking to develop their skills and knowledge in tourism and hospitality management, whether they are aspiring professionals, career changers, or individuals already working in the industry who wish to enhance their qualifications and career prospects.

Completion of the OTHM Level 5 Diploma in Tourism and Hospitality Management can open up opportunities for employment in various sectors of the tourism and hospitality industry, including hotels, resorts, tour operators, travel agencies, event management companies, and government tourism departments. Additionally, it may serve as a pathway for further academic study at higher levels, such as bachelor’s degrees or advanced diplomas in related fields.

The OTHM Level 5 Diploma in Tourism and Hospitality Management consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 600 Guided Learning Hours (GLH) for the completed qualification.

Mandatory Units 

Sr#Unit TitleCredit Hours
1Digital Marketing Management for Tourism and Hospitality20
2Operations Management20
3Management Accounting20
4Management of Human Resources20
5Customer Relationship Management20
6Contemporary Issues in Tourism and Hospitality20


The OTHM Level 5 Diploma in Tourism and Hospitality Management is designed for individuals who aspire to pursue careers or enhance their existing roles within the dynamic fields of tourism and hospitality management. This course is tailored to meet the needs of various stakeholders within the industry, including:

  1. Aspiring Professionals: Individuals who are keen to enter the tourism and hospitality sector and seek a comprehensive understanding of its management principles, practices, and challenges.
  2. Hospitality Industry Employees: Those already working in the hospitality sector who wish to further develop their skills, expand their knowledge base, and advance their careers into managerial positions.
  3. Tourism Industry Workers: Individuals employed within the tourism industry, including travel agencies, tour operators, and destination management organizations, who aim to deepen their understanding of management principles specific to tourism operations.
  4. Career Changers: Professionals from diverse backgrounds who are considering a career transition into tourism and hospitality management and seek a structured program to facilitate this change.
  5. Entrepreneurs: Individuals who plan to establish their own tourism or hospitality-related businesses and wish to acquire the necessary knowledge and skills to manage their ventures effectively.
  6. Graduates: Recent graduates or individuals with relevant academic qualifications who wish to specialize in tourism and hospitality management to enhance their employment prospects and career opportunities.
  7. Managers Seeking Development: Current managers within the tourism and hospitality industry who wish to refine their managerial skills, stay abreast of industry trends, and adopt best practices in management and leadership.

The OTHM Level 5 Diploma in Tourism and Hospitality Management provides a comprehensive foundation for individuals at various stages of their professional journey within the vibrant and diverse tourism and hospitality sector.

The OTHM Level 5 Diploma in Tourism and Hospitality Management aims to equip learners with a comprehensive understanding of key concepts, principles, and practices within the tourism and hospitality industry. By the end of the program, learners are expected to achieve the following learning outcomes:

  1. Understanding Industry Dynamics: Develop a thorough understanding of the global tourism and hospitality industry, including its historical development, current trends, and future prospects.
  2. Management Principles: Acquire knowledge of fundamental management principles and theories applicable to the tourism and hospitality sector, including organizational behavior, strategic management, and operational planning.
  3. Customer Service Excellence: Learn strategies and techniques for delivering exceptional customer service experiences tailored to the diverse needs and preferences of tourists and hospitality patrons.
  4. Marketing and Promotion: Understand the principles of tourism and hospitality marketing, including market segmentation, branding, promotional strategies, and digital marketing techniques to attract and retain customers.
  5. Financial Management: Gain proficiency in financial management principles specific to tourism and hospitality businesses, including budgeting, revenue management, cost control, and financial analysis.
  6. Human Resource Management: Develop skills in managing human resources within tourism and hospitality organizations, including recruitment, training, performance evaluation, and employee relations.
  7. Quality Management and Compliance: Learn about quality management systems, standards, and regulations applicable to the tourism and hospitality industry to ensure compliance and enhance service quality.
  8. Sustainability and Responsible Tourism: Explore the concepts of sustainable tourism and responsible hospitality practices, including environmental conservation, community engagement, and ethical tourism development.
  9. Tourism Destination Management: Understand the principles of destination management, including destination marketing, product development, tourism planning, and stakeholder engagement.
  10. Crisis and Risk Management: Develop strategies for identifying, mitigating, and managing risks and crises within the tourism and hospitality context, including natural disasters, security threats, and public health emergencies.
  11. Entrepreneurship and Innovation: Cultivate entrepreneurial mindset and innovative thinking to identify opportunities, develop new tourism products, and adapt to changing market dynamics within the industry.
  12. Research and Analytical Skills: Enhance research and analytical skills to critically evaluate industry trends, consumer behavior, market dynamics, and competitive landscapes within the tourism and hospitality sector.

By achieving these learning outcomes, learners will be well-equipped to pursue diverse career opportunities and contribute effectively to the sustainable growth and development of the tourism and hospitality industry.

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+44 7441 396751
+44 7441 396751
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Fee Structure for OTHM Level 5 Diploma in Tourism and Hospitality Management

Future Progression


Upon successful completion of the Level 5 Diploma in Tourism and Hospitality Management, learners open doors to various academic advancements, notably the OTHM Level 6 Diploma in Tourism and Hospitality Management.

Endorsed and regulated by Ofqual (the Office of the Qualifications and Examinations Regulation), this qualification grants learners direct entry into the final year of a three-year UK Bachelor’s degree programme.

FAQ’s About OTHM Level 5 Diploma in Tourism and Hospitality Management

To enroll in the OTHM Level 5 Diploma in Tourism and Hospitality Management, applicants typically need a secondary education qualification or equivalent. Additionally, a good command of English is usually required, as the program is conducted in English.

Upon completion of the diploma program, graduates can explore a wide range of career opportunities in the tourism and hospitality industry. This may include roles such as hotel manager, event coordinator, tour operator, travel consultant, and more.

Yes, OTHM is an internationally recognized awarding organization based in the United Kingdom. The Level 5 Diploma in Tourism and Hospitality Management is designed to meet high educational standards and is recognized by employers and academic institutions worldwide.

Yes, the Level 5 Diploma in Tourism and Hospitality Management serves as a solid foundation for further academic and professional development. Graduates may choose to pursue advanced diplomas, bachelor’s degrees, or other higher-level qualifications in related fields to enhance their career prospects and expertise.

Yes, you can attend online classes.

The Level 5 Diploma in Tourism and Hospitality Management offered by OTHM is designed to meet specific educational standards and industry requirements. While other diploma programs may cover similar topics, the content, structure, and accreditation of each program may vary, so it’s essential to research and compare programs to determine which best aligns with your goals and aspirations.

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