LICQual UK Level 3: Airport Cargo Training
Airport and cargo operations are at the heart of global aviation, yet many professionals face challenges in understanding complex logistics, safety procedures, and compliance requirements. Beginners often struggle with the technical aspects of cargo handling and airport processes, while experienced staff may find it difficult to keep pace with evolving international standards. These gaps can lead to inefficiencies, safety risks, and limited career progression in a competitive industry.
The LICQual UK Level 3 Diploma in Airport and Cargo Operations provides a practical solution by offering structured training that builds both foundational knowledge and applied skills. Through six specialized units and 60 credits, learners gain expertise in airport operations, cargo safety, risk management, occupational health, and effective communication. The program is designed to help participants confidently manage airport and cargo activities, ensure compliance with global aviation standards, and contribute to efficient logistics.
This internationally recognized qualification prepares learners for diverse roles in airport operations, cargo handling, and airline logistics. Whether you are starting your career or seeking to enhance existing expertise, the diploma offers a clear pathway to professional growth and global opportunities in aviation and cargo management.
Program Outline
The LICQual UK Level 3 Diploma in Airport and Cargo Operations is a structured qualification designed to equip learners with the essential skills required to manage airport and cargo activities effectively. Delivered through 6 specialized units and worth 60 credits, the program provides a balanced mix of theoretical knowledge and practical application. Learners explore key areas including airport operations, cargo handling procedures, aviation safety, occupational health, compliance with international standards, and risk management strategies.
This diploma emphasizes operational competence and professional development, preparing participants to contribute to efficient airport logistics and secure cargo management. With a focus on industry‑relevant practices, the qualification supports learners in building confidence, improving communication skills, and understanding the complexities of modern aviation operations. Recognized internationally, it offers a clear pathway for career growth in airport services, airline logistics, freight forwarding, and cargo management companies, making it ideal for both beginners and professionals
Unit Structure
| Qualification | Unit Title | Credits | GLH |
| LICQ2201261-1 | Fundamentals of Airport and Cargo Operations | 10 | 40 |
| LICQ2201261-2 | Cargo Handling & Storage Procedures | 10 | 40 |
| LICQ2201261-3 | Aviation Safety, Security & Dangerous Goods Awareness | 10 | 40 |
| LICQ2201261-4 | International Documentation, Customs & Trade Compliance | 10 | 40 |
| LICQ2201261-5 | Passenger & Cargo Customer Service Excellence | 10 | 40 |
| LICQ2201261-6 | Digital Systems, ICT & Cargo Tracking Technologies | 10 | 40 |
Who Can Benefit
- Individuals starting a career in aviation who want practical knowledge of airport and cargo operations.
- Airline staff aiming to strengthen their expertise in cargo handling, logistics, and compliance standards.
- Airport employees seeking to expand their skills in ground operations, safety, and cargo management.
- Graduates interested in pursuing professional opportunities in aviation logistics and airport services.
- Cargo supervisors and inspectors ready to enhance their qualifications and progress into leadership roles.
- Logistics and freight forwarding professionals planning to transition into aviation cargo operations.
- Aviation trainees looking to gain confidence in risk management, occupational health, and communication skills.
- Experienced professionals wishing to formalize their expertise with an internationally recognized qualification.
What You’ll Be Able to Do
1. Fundamentals of Airport and Cargo Operations
By the end of this unit, learners will be able to:
- Explain the structure and functions of modern airports and cargo terminals.
- Identify key stakeholders in airport and cargo operations and their interrelationships.
- Demonstrate knowledge of airport ground handling processes and cargo flow systems.
- Apply international standards in airport logistics and cargo management.
- Evaluate the role of airport operations in global aviation and trade.
- Understand career pathways and professional opportunities in airport and cargo operations.
2. Cargo Handling, Warehousing & Ramp Safety
By the end of this unit, learners will be able to:
- Demonstrate correct procedures for safe cargo handling and storage.
- Apply best practices in warehouse management and cargo inventory control.
- Implement ramp safety protocols to prevent accidents and ensure compliance.
- Operate within international cargo handling standards and aviation guidelines.
- Assess risks in cargo loading, unloading, and ramp operations.
- Coordinate cargo movement efficiently to support airport logistics.
3. Aviation Safety, Security & Dangerous Goods Awareness
By the end of this unit, learners will be able to:
- Explain aviation safety principles and their application in airport operations.
- Identify security threats and apply preventive measures in cargo and passenger areas.
- Demonstrate awareness of ICAO and IATA regulations on dangerous goods.
- Apply correct procedures for handling, labeling, and transporting hazardous cargo.
- Evaluate the importance of safety culture in aviation and cargo operations.
- Ensure compliance with international aviation safety and security standards.
4. International Documentation, Customs & Trade Compliance
By the end of this unit, learners will be able to:
- Interpret and complete essential international cargo documentation.
- Apply customs regulations and trade compliance procedures in cargo operations.
- Demonstrate knowledge of import, export, and transit documentation requirements.
- Ensure compliance with international trade laws and aviation cargo standards.
- Evaluate the impact of customs clearance on global supply chain efficiency.
- Communicate effectively with customs and trade authorities.
5. Passenger & Cargo Customer Service Excellence
By the end of this unit, learners will be able to:
- Deliver professional customer service in both passenger and cargo operations.
- Apply communication skills to resolve customer queries and complaints effectively.
- Demonstrate cultural awareness and professionalism in international aviation contexts.
- Enhance customer satisfaction through service quality and operational efficiency.
- Evaluate the role of customer service in building airline and cargo brand reputation.
- Apply service excellence strategies to improve passenger and cargo experiences.
6. Digital Systems, ICT & Cargo Tracking Technologies
By the end of this unit, learners will be able to:
- Demonstrate knowledge of digital systems used in airport and cargo operations.
- Apply ICT tools for real-time cargo tracking and logistics management.
- Evaluate the role of digitalization in improving airport efficiency and safety.
- Use cargo tracking technologies to enhance transparency and customer trust.
- Integrate digital solutions with international aviation and cargo standards.
- Assess future trends in ICT and their impact on airport and cargo operations.
