The LICQual Level 3 Diploma in HR and Learning & Development – HR Support is a globally recognized qualification that provides learners with essential knowledge and skills to build a strong foundation in human resources and employee development. This program is designed to prepare individuals for entry-level HR roles and support functions, offering a comprehensive understanding of HR practices, policies, and processes. It also equips learners with the ability to contribute effectively to organizational learning and development initiatives.
This diploma focuses on core areas such as employee relations, recruitment, performance management, training, and HR compliance. Learners gain practical skills in supporting HR functions, assisting with talent development, and maintaining effective workplace practices that align with organizational goals. The course also emphasizes communication, teamwork, and problem-solving skills, which are critical for professionals in human resources.
The assignment-based structure of the program allows learners to apply theoretical knowledge to practical workplace situations, ensuring a balance between academic study and professional application. This flexible approach makes it suitable for individuals who are already working in HR or those looking to start a career in this field.
By completing the LICQual Level 3 Diploma in HR and Learning & Development – HR Support, learners will be well-prepared for HR support roles in a wide range of industries. The qualification also serves as a pathway to higher-level HR and learning and development diplomas, supporting professional growth and long-term career development.
Graduates can pursue roles such as HR assistant, HR support officer, learning and development administrator, recruitment coordinator, or training support officer. With organizations increasingly recognizing the importance of effective HR and employee development strategies, this diploma provides a valuable stepping stone for career advancement.
The LICQual Level 3 Diploma in HR and Learning & Development – HR Support is an introductory qualification that builds a strong foundation in human resources and employee development practices. It is designed to provide learners with the essential knowledge and practical skills required to support HR operations, assist with employee lifecycle processes, and contribute to organizational learning initiatives.
This program covers key areas such as recruitment, employee relations, training and development, performance support, and HR compliance. Learners gain hands-on experience in managing HR documentation, supporting workforce planning, and maintaining employee engagement strategies. The course also emphasizes the importance of professional communication, problem-solving, and collaborative working within HR functions.
Delivered through an assignment-based structure, the diploma allows learners to apply knowledge to real workplace situations, ensuring practical relevance and professional readiness. It also serves as a stepping stone for career development, enabling progression to higher-level qualifications in human resources and learning and development.
By completing this diploma, learners will develop the competence and confidence to perform HR support roles effectively, making them valuable assets to organizations across diverse industries.
The LICQual Level 3 Diploma in HR and Learning & Development – HR Support qualification consists of 6 mandatory units required for completion.
Mandatory Units
| Unit# | Unit Title |
| 1 | Introduction to Human Resource Management |
| 2 | Supporting Recruitment and Onboarding Processes |
| 3 | Understanding Employment Law and Workplace Policies |
| 4 | Learning & Development Principles and Delivery Methods |
| 5 | Performance Management and Employee Engagement |
| 6 | HR Systems, Documentation, and Effective Communication in the Workplace |
The LICQual Level 3 Diploma in HR and Learning & Development – HR Support is designed for individuals who are beginning their career in human resources or those currently working in entry-level HR roles who want to enhance their knowledge and skills. It is ideal for learners who wish to gain a solid understanding of HR processes and contribute effectively to organizational learning and development.
This course is suitable for:
- Individuals aspiring to start a career in human resources and employee development
- HR assistants, HR support staff, or administrative professionals looking to formalize their skills with a recognized qualification
- Employees transitioning into HR or training and development roles within their organization
- School leavers or graduates seeking an internationally recognized diploma to build their HR career
- Professionals aiming to progress to higher-level HR and learning and development qualifications
Upon completing this Course students will be able to:
Introduction to Human Resource Management
- Understand the role and importance of HR in organizational success
- Recognize the key functions of HR including recruitment, employee relations, and compliance
- Develop awareness of HR best practices and their impact on workplace performance
Supporting Recruitment and Onboarding Processes
- Gain skills in assisting with recruitment campaigns and selection activities
- Learn how to support effective onboarding and induction programs
- Understand the importance of candidate experience and employee integration
Understanding Employment Law and Workplace Policies
- Develop knowledge of essential employment laws and regulations
- Learn how workplace policies contribute to compliance and fair practice
- Apply principles of equality, diversity, and inclusion in HR support functions
Learning & Development Principles and Delivery Methods
- Understand the role of learning and development in employee growth
- Explore different training delivery methods and when to apply them
- Gain skills to assist in planning and supporting training sessions
Performance Management and Employee Engagement
- Learn how to support performance appraisal processes and feedback systems
- Understand methods to promote employee engagement and motivation
- Recognize the link between performance management and organizational success
HR Systems, Documentation, and Effective Communication in the Workplace
- Develop skills in maintaining HR records and using HR information systems
- Understand the importance of accuracy, confidentiality, and compliance in documentation
- Enhance workplace communication skills for effective HR support
