LICQual Level 3 Aviation, Airport & Airline Diploma
The LICQual UK Level 3 Professional Diploma in Airport, Airline and Aviation Management is a specialised qualification designed for individuals aiming to build a successful career in the dynamic aviation industry. This programme equips learners with essential knowledge, practical skills, and professional expertise required to excel in airport operations, airline management, and aviation services. With the aviation sector growing rapidly, there is an increasing demand for professionals who understand airline operations, airport administration, passenger services, safety standards, and regulatory compliance.
The course focuses on developing a strong understanding of aviation operations, including airport and airline coordination, passenger management, safety and security procedures, regulatory requirements, and operational efficiency. Learners gain both theoretical insights and practical skills, preparing them to handle real-world challenges in aviation workplaces confidently.
Ideal for school leavers, early-career professionals, and individuals seeking to enter or progress within the aviation sector, this qualification opens doors to entry-level and supervisory roles in airlines, airports, ground handling, and aviation service providers. It also provides a foundation for further academic progression in aviation management, airline operations, or related business disciplines.
Completing this diploma ensures learners are industry-ready and equipped to thrive in the competitive global aviation market.
Program Outline
The LICQual UK Level 3 Professional Diploma in Airport, Airline and Aviation Management is a 60-credit qualification designed to provide learners with the knowledge, skills, and professional understanding required for a successful career in the aviation industry. This course focuses on practical and theoretical insights into airport and airline operations, aviation services, passenger management, and regulatory compliance.
Core Areas of Study
Learners develop expertise in key areas such as airport and airline operations, passenger services, aviation safety and security, operational management, and compliance with industry regulations. This equips learners to manage day-to-day aviation activities efficiently while maintaining high standards of safety and customer satisfaction.
Professional Practices
The programme emphasises professionalism, communication, teamwork, and operational responsibility. Learners gain an understanding of industry standards and develop the skills to work effectively in diverse aviation environments.
Practical Application
Through case studies, real-world scenarios, and applied exercises, learners gain hands-on experience in airline and airport operations. This qualification prepares learners for entry-level or supervisory roles in airlines, airports, ground handling, and aviation service providers, while also providing a pathway to further studies in aviation management.
Unit Structure
| Qualification | Unit Title | Credits | GLH |
| LICQ2201244-1 | Introduction to Aviation Industry | 10 | 40 |
| LICQ2201244-2 | Airport and Airline Operations | 10 | 40 |
| LICQ2201244-3 | Aviation Safety and Security | 10 | 40 |
| LICQ2201244-4 | Customer Service in Aviation | 10 | 40 |
| LICQ2201244-5 | Aviation Business Environment | 10 | 40 |
| LICQ2201244-6 | Professional Development in Aviation | 10 | 40 |
Who Can Benefit
- School leavers and recent graduates looking to start a career in the aviation industry.
- Entry-level aviation professionals who want to gain formal qualifications in airline and airport operations.
- Airport and airline staff seeking progression into supervisory or management roles.
- Customer service and front-line personnel working in aviation who want to enhance their operational and management skills.
- Ground handling and operations staff aiming to strengthen their knowledge of aviation processes, safety protocols, and passenger services.
- Career changers interested in entering the aviation, airport, or airline sector with a recognised qualification.
- Aspiring supervisors and coordinators seeking practical and professional skills relevant to airport and airline management.
- Learners planning further studies in aviation management, airline operations, or airport administration.
This course is perfect for anyone aiming to gain industry-relevant skills, improve career prospects, and confidently work in airports, airlines, or aviation service providers worldwide
What You’ll Be Able to Do
Introduction to Aviation Industry
By the end of this unit, learners will be able to:
- Explain the historical development and global growth of the aviation industry.
- Identify the key stakeholders, organizations, and governing bodies in aviation.
- Analyze the structure of airlines, airports, and supporting service providers.
- Evaluate the economic and social impact of aviation on global connectivity.
- Assess current trends and challenges shaping the future of the aviation sector.
- Demonstrate understanding of the role of aviation in international trade and tourism.
Airline and Airport Operations
By the end of this unit, learners will be able to:
- Describe the core functions of airline and airport operations.
- Apply operational management techniques to improve efficiency and service delivery.
- Evaluate ground handling, baggage systems, and passenger flow processes.
- Analyze the coordination between airlines, airports, and regulatory authorities.
- Develop strategies to optimize airport capacity and airline scheduling.
- Assess the impact of technology on modern airline and airport operations.
Aviation Safety and Security
By the end of this unit, learners will be able to:
- Apply international safety management systems (SMS) in aviation operations.
- Identify and mitigate risks related to aviation safety and security.
- Evaluate global aviation security protocols and regulatory compliance.
- Analyze human factors and their influence on aviation safety performance.
- Develop emergency response and crisis management plans for aviation organizations.
- Recommend strategies to strengthen safety culture across airlines and airports.
Customer Service in Aviation
By the end of this unit, learners will be able to:
- Demonstrate the principles of excellent customer service in aviation.
- Evaluate the impact of customer experience on airline and airport competitiveness.
- Apply communication and interpersonal skills to manage diverse passenger needs.
- Develop strategies to handle complaints, disruptions, and service recovery.
- Assess the role of technology in enhancing customer service delivery.
- Recommend best practices for building customer loyalty in aviation.
Aviation Business Environment
By the end of this unit, learners will be able to:
- Analyze the global aviation business environment and its economic drivers.
- Evaluate the impact of political, legal, and environmental factors on aviation.
- Apply business strategy models to assess airline and airport competitiveness.
- Interpret financial and operational data to support aviation decision-making.
- Assess the influence of globalization and alliances on aviation markets.
- Recommend strategies for sustainable growth in the aviation business sector.
Professional Development in Aviation
By the end of this unit, learners will be able to:
- Demonstrate professional skills required for leadership in aviation management.
- Develop personal career plans aligned with aviation industry opportunities.
- Apply critical thinking and problem-solving skills to aviation challenges.
- Evaluate the importance of ethics, responsibility, and cultural awareness in aviation.
- Enhance teamwork, leadership, and communication skills for professional growth.
- Reflect on continuous learning and development as a pathway to career advancement.
