The QualCert Level 2 Diploma in Human Resource Management is an introductory qualification designed to provide learners with fundamental knowledge of HR practices and workplace responsibilities. Human resource management plays a vital role in every organization, and this program equips learners with the essential skills needed to support HR functions and contribute to creating a positive and productive working environment.
This diploma introduces learners to the core areas of HR such as recruitment support, employee relations, workplace communication, performance monitoring, and basic employment legislation. It is carefully structured to ensure participants gain practical insights into how HR processes are applied within organizations, making it an ideal starting point for those considering a career in human resources.
The course is suitable for individuals who are new to HR or currently working in junior administrative roles who want to expand their knowledge and progress into HR support positions. It is also valuable for team members who want to understand people management practices and develop skills that will help them contribute more effectively to their workplace.
A key feature of the QualCert Level 2 Diploma in Human Resource Management is its emphasis on practical application. Learners are encouraged to explore real workplace scenarios, apply HR principles, and understand how effective human resource practices can improve employee engagement and organizational success.
The QualCert Level 2 Diploma in Human Resource Management is a valuable foundation for anyone aspiring to begin their journey in HR. With its focus on building essential skills and understanding of people management, it prepares learners to take on HR support roles and sets the stage for future growth in the field.
The QualCert Level 2 Diploma in Human Resource Management is an entry-level qualification designed to introduce learners to the essential principles of HR. This course provides a clear understanding of how human resource functions support the daily operations of an organization and contribute to building a positive workplace culture.
Learners will explore fundamental topics such as recruitment support, employee relations, workplace communication, staff performance monitoring, and compliance with basic employment laws. The program emphasizes practical knowledge, ensuring that learners can apply HR concepts in real-world situations and develop the confidence to handle responsibilities within HR support roles.
This diploma is ideal for individuals who are new to human resources, those currently working in administrative positions seeking to expand their skills, or team members who wish to gain a deeper understanding of people management practices. It also serves as a foundation for progressing to higher-level HR qualifications, making it a valuable stepping stone for long-term career development.
By completing the QualCert Level 2 Diploma in Human Resource Management, learners will gain the practical skills and knowledge required to support HR teams effectively, contribute to employee engagement, and understand the importance of HR in achieving organizational success.
The QualCert Level 2 Diploma in Human Resource Management, achieve the qualification candidates must achieve all of the mandatory units:
The QualCert Level 2 Diploma in Human Resource Management is suitable for:
- Individuals who are new to human resources and want to gain a basic understanding of HR practices
- School leavers or early-career professionals looking to enter the HR field with a recognized qualification
- Administrative staff who wish to expand their skills and take on HR-related responsibilities
- Team members or junior employees seeking to understand workplace communication, employee relations, and people management practices
- Professionals interested in building a foundation for future HR studies and career progression
- Anyone seeking to improve their employability by developing essential HR knowledge and practical skills
Upon completing the QualCert Level 3 Diploma in Hospitality and Tourism Management, students will be able to:
HR Leadership & Strategic Workforce Deployment
- Understand the basic role of HR in supporting workforce planning
- Develop awareness of how HR contributes to organizational objectives
- Learn introductory approaches to supporting leadership and team deployment
- Gain confidence in assisting HR leaders with workforce-related tasks
Advanced Talent Recruitment & Retention
- Learn the fundamentals of recruitment support and selection processes
- Understand simple methods for attracting and retaining staff
- Gain skills to assist in creating fair and supportive recruitment practices
- Recognize the importance of employee retention for organizational stability
Performance Analytics & Talent Metrics
- Understand the value of monitoring employee performance
- Learn to use basic tools and methods to track performance indicators
- Recognize how performance data supports HR decision-making
- Gain skills to assist in reporting workforce performance trends
Learning & Leadership Development Frameworks
- Develop awareness of training and development in HR practice
- Understand the role of HR in supporting employee learning initiatives
- Learn the basics of leadership development and succession planning
- Gain skills to support workplace learning programs
Reward Strategy & Total Rewards Management
- Understand the purpose of employee rewards and recognition
- Learn how reward systems support motivation and retention
- Gain basic knowledge of pay, benefits, and non-financial incentives
- Recognize the importance of fairness in compensation practices
Labour Relations, Policy & HR Governance
- Learn the fundamentals of workplace policies and procedures
- Understand the importance of employee rights and responsibilities
- Gain awareness of HR’s role in supporting positive labor relations
- Recognize the basics of compliance and governance in HR functions
